Dell Precision M70: Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly
Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly: Dell Precision M70
Table of contents
- Notes, Notices, and Cautions Abbreviations and Acronyms
- Contents
- Finding Information for Your Computer What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here Setting Up Your Computer
- NOTE: Do not connect the computer to the docking device until the computer has been turned on and shut down at least once.
- About Your Computer
- Front View
- Left View Right View
- Back View
- Bottom View Using a Battery Battery Performance
- Checking the Battery Charge Dell QuickSet Battery Meter
- The following icons appear in the Battery Meter window: Microsoft Windows Power Meter Charge Gauge Health Gauge
- Low-Battery Warning Charging the Battery Removing a Battery
- Installing a Battery Storing a Battery Solving Problems Notebook System Software (NSS)
- Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly
- A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems
- Running the Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive
- Starting the Dell Diagnostics From the Optional Drivers and Utilities CD
- Dell Diagnostics Main Menu 1 Option Function 2 3 Tab Function
- 4 5
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
The computer does not start up
ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE
E
LECTRICAL OUTLET
The computer stops responding
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NOTICE: You might lose data if you are unable to perform an operating system shutdown.
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
A program stops responding
END THE PROGRAM —
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click
Applications
.
3
Click the program that is no longer responding.
4
Click
End Task
.
A program crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.
18 Quick Reference Guide
