Dell Precision M70: A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems
A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems: Dell Precision M70
Table of contents
- Notes, Notices, and Cautions Abbreviations and Acronyms
- Contents
- Finding Information for Your Computer What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here Setting Up Your Computer
- NOTE: Do not connect the computer to the docking device until the computer has been turned on and shut down at least once.
- About Your Computer
- Front View
- Left View Right View
- Back View
- Bottom View Using a Battery Battery Performance
- Checking the Battery Charge Dell QuickSet Battery Meter
- The following icons appear in the Battery Meter window: Microsoft Windows Power Meter Charge Gauge Health Gauge
- Low-Battery Warning Charging the Battery Removing a Battery
- Installing a Battery Storing a Battery Solving Problems Notebook System Software (NSS)
- Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly
- A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems
- Running the Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive
- Starting the Dell Diagnostics From the Optional Drivers and Utilities CD
- Dell Diagnostics Main Menu 1 Option Function 2 3 Tab Function
- 4 5
A program is designed for an earlier Windows operating system
IF YOU ARE USING WINDOWS XP, RUN THE PROGRAM COMPATIBILITY WIZARD —
The Program Compatibility Wizard configures a program so it runs in an environment similar to non-
Windows XP operating system environments.
1
Click the
Start
button, point to
All Programs
→
Accessories
, and then click
Program Compatibility
Wizard
.
2
In the welcome screen, click
Next
.
3
Follow the instructions on the screen.
A solid blue screen appears
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR
TROUBLESHOOTING INFORMATION —
• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software. See
the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
BACK UP YOUR FILES IMMEDIATELY
USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS
SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE
Start
MENU
Quick Reference Guide 19
