Dell Precision 360: Using the Last Known Good Configuration in Windows 2000 Other Options to Help Resolve Additional Device or Software Conflicts When to Use the Dell Diagnostics
Using the Last Known Good Configuration in Windows 2000 Other Options to Help Resolve Additional Device or Software Conflicts When to Use the Dell Diagnostics: Dell Precision 360
Table of contents
- Notes, Notices, and Cautions Abbreviations and Acronyms
- Contents
- Finding Information for Your Computer What are you looking for? Find It Here
- What are you looking for? Find It Here
- What are you looking for? Find It Here
- Setting Up Your Computer
- 6 Verify that the voltage selection switch is set correctly for your location. Press the power buttons to turn on the computer and monitors.
- Mini-Tower Setup — Without Expansion Cards
- Mini-Tower Setup — With Expansion Card
- Desktop Setup — Without Expansion Cards
- Desktop Setup — With Expansion Cards
- Monitor Connections For dual monitor capable cards with a single connector
- For dual-monitor capable cards with 1 DVI and 1 VGA connector For dual-monitor capable cards with 2 DVI connectors
- Completed Setup
- Opening the Computer Cover
- While you work, periodically touch any unpainted metal surface on the computer to dissipate any static electricity that could harm internal components.
- Inside Your Computer Mini-Tower Computer
- Desktop Computer
- Solving Problems Resolving Software and Hardware Incompatibilities Microsoft Windows XP
- Windows 2000
- Using System Restore in Windows XP Creating a Restore Point Restoring the Computer to an Earlier Operating State
- Using the Last Known Good Configuration in Windows 2000 Other Options to Help Resolve Additional Device or Software Conflicts When to Use the Dell Diagnostics
- Starting the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Drivers and Utilities CD
- Dell Diagnostics Main Menu Option Function
- Tab Function Beep Codes
- Error Messages System Lights Power Light Hard-Drive Problem Description Suggested Resolution Light
- Power Light Hard-Drive Problem Description Suggested Resolution Light
- Diagnostic Lights Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Frequently Asked Questions How Do I... Solution Where to Find Additional Information
Using the Last Known Good Configuration in Windows 2000
1 Restart your computer and press <F8> when the message Please select the
operating system to start
appears.
2 Highlight Last Known Good Setting, press <Enter>, press <l>, and then select your
operating system when prompted.
Other Options to Help Resolve Additional Device or Software Conflicts
NOTICE: The following processes erase all of the information on your hard drive.
• If the previous procedures did not work, run a low-level format of your hard drive.
See your operating system installation guide for more information.
www.dell.com | support.dell.com
• Reinstall your operating system using the operating system installation guide and
operating system CD.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in “Solving Problems”
in your User’s Guide and run the Dell Diagnostics before you contact Dell for technical
assistance. Running the Dell Diagnostics may help you resolve the problem without
contacting Dell. If you do contact Dell, the test results can provide important information
for Dell's service and support personnel.
The Dell Diagnostics allows you to:
• Perform tests on one or all devices.
• Select tests based on a symptom of the problem you are having.
• Choose how many times a test is run.
• Suspend testing if an error is detected.
• Access help information that describes the tests and devices.
• Receive status messages that tell you whether tests completed successfully.
• Receive error messages if problems are detected.
24 Setup and Quick Reference Guide
