Dell Precision 360: Error Messages System Lights Power Light Hard-Drive Problem Description Suggested Resolution Light

Error Messages System Lights Power Light Hard-Drive Problem Description Suggested Resolution Light: Dell Precision 360

Table of contents

Error Messages

NOTE: If the message is not listed, see the documentation for either the operating system or the

program that was running when the message appeared.

If an error occurs during start-up, a message may be displayed on the monitor identifying

the problem. See “Error Messages” in the User’s Guide for suggestions on resolving any

problems.

System Lights

Your computer has a number of lights that can help you analyze and solve problems.

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Power Light Hard-Drive

Problem Description Suggested Resolution

Light

Solid green N/A Power is on, and the computer is

No corrective action is required.

operating normally.

Blinking green Blank The computer is in the suspended

Press the power button, move the

®

®

state (Microsoft

Windows

2000

mouse, or press a key on the

and Windows XP).

keyboard to wake the computer. See

“Power Button” in your User’s

Guide.

Blinks green

N/A A configuration error exists. Check the diagnostic lights to see if

several times and

the specific problem is identified.

then turns off

Solid yellow N/A The Dell Diagnostics is running a

If the Dell Diagnostics is running,

test, or a device on the system board

allow the testing to complete.

may be faulty or incorrectly

Check the diagnostic lights to see if

installed.

the specific problem is identified.

See “System Board Problems” in

your User’s Guide.

If the computer does not boot,

contact Dell for technical

assistance.

Blinking yellow Blank A power supply or system board

Check the diagnostic lights to see if

failure has occurred.

the specific problem is identified.

See “Power Problems” and “System

Board Problems” in your User’s

Guide.

28 Setup and Quick Reference Guide