Dell Precision M65: Tab Function Lockups and Software Problems The computer does not start up The computer stops responding
Tab Function Lockups and Software Problems The computer does not start up The computer stops responding: Dell Precision M65
Table of contents
- Notes, Notices, and Cautions Abbreviations and Acronyms
- Contents
- Finding Information What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- Setting Up Your Computer
- About Your Computer Front View
- Left Side View Right Side View
- Back View Bottom View
- Using a Battery Battery Performance
- Checking the Battery Charge Dell™ QuickSet Battery Meter Microsoft Windows Power Meter Charge Gauge Check the Battery Charge Check the Battery Health
- Low-Battery Warning Charging the Battery Replacing the Battery
- Storing a Battery Troubleshooting Dell Technical Update Service Dell Diagnostics
- When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive
- Starting the Dell Diagnostics From the Drivers and Utilities CD Dell Diagnostics Main Menu Option Function
- Tab Function Lockups and Software Problems The computer does not start up The computer stops responding
- A program stops responding or crashes repeatedly A program is designed for an earlier Microsoft Windows operating system A solid blue screen appears Other software problems
3
If you run a test from the
Custom Test
or
Symptom Tree
option, click the applicable tab described in
the following table for more information.
Tab Function
Results Displays the results of the test and any error conditions
encountered.
Errors Displays error conditions encountered, error codes, and
the problem description.
Help Describes the test and may indicate requirements for
running the test.
Configuration Displays your hardware configuration for the selected
device.
The Dell Diagnostics obtains configuration information
for all devices from system setup, memory, and various
internal tests, and it displays the information in the
device list in the left pane of the screen. The device list
may not display the names of all the components
installed on your computer or all devices attached to your
computer.
Parameters Allows you to customize the test by changing the test
settings.
4
When the tests are completed, if you are running the Dell Diagnostics from the
Drivers and Utilities
CD
,
remove the CD.
When the tests are complete, close the test screen to return to the
Main
Menu
screen. To exit the Dell
Diagnostics and restart the computer, close the
Main
Menu
screen.
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
The computer does not start up
ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET.
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
T
URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your
mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your
computer.
18 Quick Reference Guide
