Dell OptiPlex GX60: Solving Problems

Solving Problems: Dell OptiPlex GX60

Solving Problems

Dell provides a number of tools to help you if your system does not perform

as expected. For the latest troubleshooting information available for your

system, see the Dell support website at support.euro.dell.com. You can also

find descriptions of Dell troubleshooting tools in the section titled "Getting

Help" in your online User’s Guide.

If computer problems occur that require help from Dell, write a detailed

description of the error, beep codes, or diagnostics light patterns; record

your Express Service Code and Service Tag Number below; and then

contact Dell from the same location as your computer.

See "Finding Information for Your Computer" on page 5 for an example of

www.dell.com | support.euro.dell.com

the express service code and service tag numbers.

Express Service Code: ___________________________

Service Tag Number: ___________________________

Your computer includes the following tools that can help you solve a

problem:

DELL DIAGNOSTICS The Dell Diagnostics test various components in your

computer and help to identify the cause of computer problems. For more

information, see "Running the Dell Diagnostics" on page 9.

SYSTEM LIGHTS Located on the front of the computer, these lights can

help troubleshoot a computer problem. For more information, see your

User’s Guide.

DIAGNOSTIC LIGHTS Located on the back of the computer, these lights

can help troubleshoot a computer problem. For more information, see your

User’s Guide.

SYSTEM MESSAGES The computer reports these messages to warn you of

current or possible failure. For more information, see your User’s Guide.

BEEP CODES A series of audible beep codes emitted by your computer can

help identify a problem. For more information, see your User’s Guide.

8 Setup and Quick Reference Guide