Dell Latitude D820: What Are You Looking For?

What Are You Looking For?: Dell Latitude D820

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Quick Reference Guide

• Service Tag and Express Service Code 

• Microsoft Windows License Label

Service Tag and Microsoft

®

 Windows

®

 License

These labels are located on 

the bottom of

 your computer.

• Use the Service Tag to identify your computer when you 

use 

support.dell.com

 or contact technical support.

• Enter the Express 

Service Code to direct 

your call when 

contacting technical 

support. 

• Solutions — Troubleshooting hints and tips, articles 

from technicians, and online courses, frequently asked 

questions

• Community — Online discussion with other Dell 

customers

• Upgrades — Upgrade information for components, such 

as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and 

order status, warranty, and repair information

• Service and support — Service call status and support 

history, service contract, online discussions with 

technical support

• Reference — Computer documentation, details on my 

computer configuration, product specifications, and 

white papers

• Downloads — Certified drivers, patches, and software 

updates

• Notebook System Software (NSS)— If you reinstall the 

operating system for your computer, you should also 

reinstall the NSS utility. NSS provides critical updates 

for your operating system and support for Dell™ 

3.5-inch USB floppy drives, Intel

® 

processors, optical 

drives, and USB devices. NSS is necessary for correct 

operation of your Dell computer. The software 

automatically detects your computer and operating 

system and installs the updates appropriate for your 

configuration.

Dell Support Website — 

support.dell.com

NOTE: 

Select your region to view the appropriate support 

site.

NOTE: 

Corporate, government, and education customers 

can also use the customized Dell Premier Support website at 

premier.support.dell.com

.

To download Notebook System Software:

1

Go to 

support.dell.com

Downloads

2

Enter your Service Tag or product model.

3

In the 

Download Category

 drop-down menu, click 

All

.

4

Select the operating system and operating system 

language for your computer, and click 

Submit.

5

Under 

Select a Device

, scroll to 

System and 

Configuration Utilities

, and click 

Dell Notebook System 

Software

.

What Are You Looking For?

Find It Here