Dell Latitude D410: A program crashes repeatedly A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems
A program crashes repeatedly A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems: Dell Latitude D410
Table of contents
- Notes, Notices, and Cautions Abbreviations and Acronyms
- Contents
- Finding Information What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here Setting Up Your Computer
- Quick Reference Guide 9
- 10 Quick Reference Guide
- About Your Computer
- Front View
- Left View
- Right View Back View
- Bottom View Using a Battery Battery Performance
- Checking the Battery Charge
- Microsoft Windows Power Meter Charge Gauge Health Gauge
- Low-Battery Warning Charging the Battery Removing a Battery
- Installing a Battery Storing a Battery Solving Problems
- Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding
- A program crashes repeatedly A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems
- Running the Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive
- Starting the Dell Diagnostics From the Optional Drivers and Utilities CD Dell Diagnostics Main Menu
- Option Function Tab Function
- Index
- 26 Index
FILE LOCATION: J:\DL\DL044402\DTP\Y4288eb0.fm
A program crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy or CD.
CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Windows operating system
IF YOU ARE USING WINDOWS XP, RUN THE PROGRAM COMPATIBILITY WIZARD — The Program
Compatibility Wizard configures a program so that it runs in an environment similar to non-
Windows XP operating system environments.
1
Click the
Start
button, point to
All Programs
→
Accessories
, and then click
Program Compatibility
Wizard
.
2
In the welcome screen, click
Next
.
3
Follow the instructions on the screen.
A solid blue screen appears
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR
TROUBLESHOOTING INFORMATION —
• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software. See
the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
BACK UP YOUR FILES IMMEDIATELY
USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPIES, OR CDS
SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE
Start
MENU
DELL CONFIDENTIAL – PRELIMINARY 12/9/04 – FOR PROOF ONLY
Quick Reference Guide 21
