Dell Precision T3400 (Late 2007): Scanner Problems

Scanner Problems: Dell Precision T3400 (Late 2007)

Table of contents

3

Click

Properties

Ports

. For a parallel printer, ensure that the

Print to the following

port(s):

setting is

LPT1 (Printer Port)

. For a USB printer, ensure that the

Print to the

following port(s):

setting is

USB

.

Windows Vista:

1

Click

Start

Control Panel

Hardware and Sound

Printer

.

2

If the printer is listed, right-click the printer icon.

3

Click

Properties,

and then click

Ports

.

4

Adjust the settings, as needed.

REINSTALL THE PRINTER DRIVER See the printer documentation for information

on reinstalling the printer driver.

Scanner Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

Product Information Guide

.

NOTE: If you need technical assistance for your scanner, contact the scanner’s

manufacturer.

C

HECK THE SCANNER DOCUMENTATION See the scanner documentation for setup

and troubleshooting information.

U

NLOCK THE SCANNER Ensure that your scanner is unlocked (if the scanner has a

locking tab or button).

R

ESTART THE COMPUTER AND TRY THE SCANNER AGAIN

CHECK THE CABLE CONNECTIONS

See the scanner documentation for information on cable connections.

Ensure that the scanner cables are securely connected to the scanner and the

computer.

VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS

Windows XP:

1

Click

Start

Control Panel

Printers and Other Hardware

Scanners and

Cameras

.

2

If your scanner is listed, Windows recognizes the scanner.

Windows Vista:

1

Click

Start

Control Panel

Hardware and Sound

Scanners and Cameras

.

2

If the scanner is listed, Windows recognizes the scanner.

REINSTALL THE SCANNER DRIVER See the scanner documentation for

instructions.

Quick Reference Guide 57