Dell Precision T3400 (Late 2007): Keyboard Problems Lockups and Software Problems The computer does not start up The computer stops responding
Keyboard Problems Lockups and Software Problems The computer does not start up The computer stops responding: Dell Precision T3400 (Late 2007)
Table of contents
- Notes, Notices, and Cautions
- Contents
- 4 Contents
- Finding Information What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- About Your Computer Front View (Tower Orientation) 4 lower 3.5-inch drive bay
- 9 power button Press to turn on the computer.
- 14 network link light The network link light is on when a good connection
- Back View (Tower Orientation)
- Front View (Desktop Orientation) 4 hard drive activity light
- 7 power button Press to turn on the computer.
- 12 network link light The network link light is on when a good connection
- Back View (Desktop Orientation)
- Back Panel Connectors 1 mouse connector Plug a PS/2 mouse into the green mouse connector. Turn off
- 8 Rear Dual USB 2.0 connectors (2)
- 11 keyboard connector Setting Up Your Computer Changing Between Tower and Desktop Orientations
- Switching From Tower to Desktop Orientation Switching From Desktop to Tower Orientation Installing Your Computer in an Enclosure
- • Leave 10.2 cm (4 in) minimum clearance on all vented sides of the computer to permit the airflow required for proper ventilation.
- • Do not install your computer in an enclosure that does not allow airflow.
- Transferring Information to a New Computer Microsoft Windows XP
- Files and Settings Transfer Wizard (With the Operating System Media)
- Files and Settings Transfer Wizard (Without the Operating System Media)
- TRANSFER DATA TO THE DESTINATION COMPUTER: Power Protection Devices
- Surge Protectors Line Conditioners Uninterruptible Power Supplies (UPS)
- Cleaning Your Computer Computer, Keyboard, and Monitor Mouse (Non-Optical)
- Floppy Drive CDs and DVDs Troubleshooting Tools Power Lights
- • Eliminate interference. Some possible causes of interference are:
- Diagnostic Lights Diagnostic Light Codes During POST Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution Beep Codes Code Cause
- Code Description Suggested Remedy
- Code Description Suggested Remedy System Messages
- NOT A BOOT DISKETTE —Insert a bootable floppy disk and restart your computer.
- Hardware Troubleshooter Dell Diagnostics When to Use the Dell Diagnostics
- Starting the Dell Diagnostics From Your Hard Drive
- Starting the Dell Diagnostics From the Drivers and Utilities Disc
- Dell Diagnostics Main Menu Option Function
- Tab Function Troubleshooting
- Battery Problems Drive Problems
- Optical drive problems Problems writing to an optical drive Hard drive problems
- E-Mail, Modem, and Internet Problems RUN THE MODEM DIAGNOSTIC TOOL — VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS —
- Error Messages
- IEEE 1394 Device Problems
- Keyboard Problems Lockups and Software Problems The computer does not start up The computer stops responding
- A program stops responding A program crashes repeatedly A program is designed for an earlier Windows operating system A solid blue screen appears
- Other software problems Memory Problems F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —
- Mouse Problems RESTART THE COMPUTER — TEST THE MOUSE — Connect a properly working mouse to the computer, then try C HECK THE MOUSE SETTINGS — REINSTALL THE MOUSE DRIVER — See "Drivers" in your User’s Guide. R UN THE HARDWARE TROUBLESHOOTER — See "Hardware Troubleshooter" on
- Network Problems Power Problems
- Printer Problems
- Scanner Problems
- Sound and Speaker Problems
- Video and Monitor Problems The screen is blank
- The screen is difficult to read 3D image quality is poor Only part of the screen is readable
Keyboard Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
C
HECK THE KEYBOARD CABLE —
• Ensure that the keyboard cable is firmly connected to the computer.
• Shut down the computer (see "Turning Off Your Computer"
in your User’s Guide
),
reconnect the keyboard cable as shown on the setup diagram for your computer, and
then restart the computer.
• Ensure that the cable is not damaged or frayed and check cable connectors for bent or
broken pins. Straighten any bent pins.
• Remove any keyboard extension cables and connect the keyboard directly to the
computer.
TEST THE KEYBOARD — Connect a properly working keyboard to the computer, then
try using the keyboard.
R
UN THE HARDWARE TROUBLESHOOTER — See "Hardware Troubleshooter" on page 41.
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
The computer does not start up
CHECK THE DIAGNOSTIC LIGHTS — See "Diagnostic Lights" on page 33.
E
NSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO
THE ELECTRICAL OUTLET
The computer stops responding
NOTICE: You may lose data if you are unable to perform an operating system
shutdown.
T
URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least 8 to
10 seconds (until the computer turns off), and then restart your computer.
Quick Reference Guide 51
