Dell Precision T3400 (Late 2007): Hardware Troubleshooter Dell Diagnostics When to Use the Dell Diagnostics
Hardware Troubleshooter Dell Diagnostics When to Use the Dell Diagnostics: Dell Precision T3400 (Late 2007)
Table of contents
- Notes, Notices, and Cautions
- Contents
- 4 Contents
- Finding Information What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- About Your Computer Front View (Tower Orientation) 4 lower 3.5-inch drive bay
- 9 power button Press to turn on the computer.
- 14 network link light The network link light is on when a good connection
- Back View (Tower Orientation)
- Front View (Desktop Orientation) 4 hard drive activity light
- 7 power button Press to turn on the computer.
- 12 network link light The network link light is on when a good connection
- Back View (Desktop Orientation)
- Back Panel Connectors 1 mouse connector Plug a PS/2 mouse into the green mouse connector. Turn off
- 8 Rear Dual USB 2.0 connectors (2)
- 11 keyboard connector Setting Up Your Computer Changing Between Tower and Desktop Orientations
- Switching From Tower to Desktop Orientation Switching From Desktop to Tower Orientation Installing Your Computer in an Enclosure
- • Leave 10.2 cm (4 in) minimum clearance on all vented sides of the computer to permit the airflow required for proper ventilation.
- • Do not install your computer in an enclosure that does not allow airflow.
- Transferring Information to a New Computer Microsoft Windows XP
- Files and Settings Transfer Wizard (With the Operating System Media)
- Files and Settings Transfer Wizard (Without the Operating System Media)
- TRANSFER DATA TO THE DESTINATION COMPUTER: Power Protection Devices
- Surge Protectors Line Conditioners Uninterruptible Power Supplies (UPS)
- Cleaning Your Computer Computer, Keyboard, and Monitor Mouse (Non-Optical)
- Floppy Drive CDs and DVDs Troubleshooting Tools Power Lights
- • Eliminate interference. Some possible causes of interference are:
- Diagnostic Lights Diagnostic Light Codes During POST Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution Beep Codes Code Cause
- Code Description Suggested Remedy
- Code Description Suggested Remedy System Messages
- NOT A BOOT DISKETTE —Insert a bootable floppy disk and restart your computer.
- Hardware Troubleshooter Dell Diagnostics When to Use the Dell Diagnostics
- Starting the Dell Diagnostics From Your Hard Drive
- Starting the Dell Diagnostics From the Drivers and Utilities Disc
- Dell Diagnostics Main Menu Option Function
- Tab Function Troubleshooting
- Battery Problems Drive Problems
- Optical drive problems Problems writing to an optical drive Hard drive problems
- E-Mail, Modem, and Internet Problems RUN THE MODEM DIAGNOSTIC TOOL — VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS —
- Error Messages
- IEEE 1394 Device Problems
- Keyboard Problems Lockups and Software Problems The computer does not start up The computer stops responding
- A program stops responding A program crashes repeatedly A program is designed for an earlier Windows operating system A solid blue screen appears
- Other software problems Memory Problems F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —
- Mouse Problems RESTART THE COMPUTER — TEST THE MOUSE — Connect a properly working mouse to the computer, then try C HECK THE MOUSE SETTINGS — REINSTALL THE MOUSE DRIVER — See "Drivers" in your User’s Guide. R UN THE HARDWARE TROUBLESHOOTER — See "Hardware Troubleshooter" on
- Network Problems Power Problems
- Printer Problems
- Scanner Problems
- Sound and Speaker Problems
- Video and Monitor Problems The screen is blank
- The screen is difficult to read 3D image quality is poor Only part of the screen is readable
Hardware Troubleshooter
If a device is either not detected during the operating system setup or is
detected, but incorrectly configured, you can use the Hardware Troubleshooter
to resolve the incompatibility.
Windows XP:
1
Click
Start
→
Help and Support
.
2
Ty pe
hardware troubleshooter
in the search field and press
<Enter> to start the search.
3
In the
Fix a Problem
section, click
Hardware Troubleshooter
.
4
In the
Hardware Troubleshooter
list, select the option that best describes
the problem and click
Next
to follow the remaining troubleshooting steps.
Windows Vista:
1
Click the Windows Vista Start button
,
and click
Help and Support.
2
Ty pe
hardware troubleshooter
in the search field and press
<Enter> to start the search.
3
In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in
Lockups and Software Problems (see "Troubleshooting" in your User’s Guide)
and run the Dell Diagnostics before you contact Dell for assistance.
You can run the Dell Diagnostics from your hard drive or from the Drivers and
Utilities disc.
Quick Reference Guide 41
