Dell OptiPlex GX270: Solving Problems
Solving Problems: Dell OptiPlex GX270
Table of contents
- Setup and Quick Reference Guide
- Notes, Notices, and Cautions
- Contents
- About This Guide Finding Information for Your Computer What Are You Looking For? Find it Here
- What Are You Looking For? Find it Here
- What Are You Looking For? Find it Here
- Solving Problems
- Using the Drivers and Utilities CD Drivers for Your Computer
- Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive
- Starting the Dell Diagnostics From the Drivers and Utilities CD Running the Dell IDE Hard Drive Diagnostics
- CAUTION: Safety Instructions General
- CAUTION: Safety Instructions (continued) When Using Your Computer
- When Using Your Computer (continued) When Working Inside Your Computer
- When Using Your Computer (continued) Regulatory Information
Solving Problems
Dell provides a number of tools to help you if your system does not perform
as expected. For the latest troubleshooting information available for your
system, see the Dell Support website at support.euro.dell.com. You can also
find descriptions of Dell troubleshooting tools in the section titled "Getting
Help" in your online User’s Guide.
If computer problems occur that require help from Dell, write a detailed
description of the error, beep codes, or diagnostics light patterns; record
your Express Service Code and Service Tag Number below; and then
contact Dell from the same location as your computer.
See "Finding Information for Your Computer" on page 5 for an example of
www.dell.com | support.euro.dell.com
the express service code and service tag numbers.
Express Service Code:___________________________
Service Tag Number:___________________________
Your computer includes the following tools that can help you solve a
problem:
DELL DIAGNOSTICS — The Dell Diagnostics tests various components in
your computer and helps to identify the cause of computer problems. For more
information, see "Starting the Dell Diagnostics" on page 10.
THE FOLLOWING FEATURES CAN INDICATE A POSSIBLE FAILURE AND
HELP YOU TROUBLESHOOT A COMPUTER PROBLEM. SEE YOUR User’s
Guide
FOR MORE INFORMATION —
S
YSTEM LIGHTS — Located on the front of the computer
D
IAGNOSTIC LIGHTS — Located on the back of the computer
S
YSTEM MESSAGES — Appear on your monitor screen
B
EEP CODES — A series of audible beeps emitted by your computer
8 Setup and Quick Reference Guide
