Dell OptiPlex GX270: Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive

Dell Diagnostics

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in

"Solving Problems" in the User’s Guide and run the Dell Diagnostics before

you contact Dell for technical assistance. Running the Dell Diagnostics may

help you resolve the problem without contacting Dell. If you do contact

Dell, the test results can provide important information for Dell's service

and support personnel.

NOTICE: If your hard drive fails, run the Dell IDE Hard Drive Diagnostics

(see "Running the Dell IDE Hard Drive Diagnostics" on page 11).

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Starting the Dell Diagnostics

Enter system setup as explained in the User’s Guide, review your computer’s

configuration information, and ensure that the device you want to test

displays in system setup and is active.

Start the Dell Diagnostics from either your hard drive or from the Drivers

and Utilities CD (also known as the ResourceCD).

Starting the Dell Diagnostics From Your Hard Drive

1 Shut down and restart the computer.

®

2 When the DELL

logo appears, press <F12> immediately.

NOTE: If you receive a

If you wait too long and the Windows logo appears, continue to wait

message stating that no

until you see the Windows desktop. Then shut down your computer

Diagnostics utility

through the Start menu and try again.

partition has been found,

follow the instructions to

3 When the boot device list appears, highlight Boot to Utility Partition

run the Dell Diagnostics

and press <Enter>.

from your Drivers and

4 When the Dell Diagnostics Main Menu appears, select the test you

Utilities CD.

want to run.

5 Close the test screen to return to the Main Menu screen. To exit the

Dell Diagnostics and restart the computer, close the Main Menu

screen.

10 Setup and Quick Reference Guide