Dell Latitude XT (Late 2007): A solid blue screen appears Other software problems Dell Diagnostics

A solid blue screen appears Other software problems Dell Diagnostics: Dell Latitude XT (Late 2007)

3

In the welcome screen, click

Next

.

4

Follow the instructions on the screen.

A solid blue screen appears

TURN THE TABLET-PC OFF — If you are unable to get a response by pressing a

key on your keyboard or touching your display with the pen or your finger,

press and hold the power button for at least 8 to 10 seconds (until the Tablet-

PC turns off), and then restart your Tablet-PC.

Other software problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE

MANUFACTURER FOR TROUBLESHOOTING INFORMATION —

• Ensure that the program is compatible with the operating system installed

on your Tablet-PC.

• Ensure that your Tablet-PC meets the minimum hardware requirements

needed to run the software. See the software documentation for

information.

• Ensure that the program is installed and configured properly.

• Verify that the device drivers do not conflict with the program.

• If necessary, uninstall and then reinstall the program.

BACK UP YOUR FILES IMMEDIATELY

USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, CDS , OR DVDS

SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR TABLET-

PC

THROUGH THE START MENU

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

NOTE: You must use the optical drive in the D/Bay or the optional media base to

access the Driver’s and Utilities media.

Quick Reference Guide 25