Dell Latitude D530 (Early 2008): Lockups and Software Problems

Lockups and Software Problems: Dell Latitude D530 (Early 2008)

Table of contents

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

The computer does not start up

ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO

THE ELECTRICAL OUTLET

The computer stops responding

NOTICE: You may lose data if you are unable to perform an operating system

shutdown.

T

URN THE COMPUTER OFF If you are unable to get a response by pressing a key on

your keyboard or moving your mouse, press and hold the power button for at least 8 to

10 seconds (until the computer turns off), and then restart your computer.

A program stops responding

END THE PROGRAM

1

Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.

2

Click the

Applications

tab.

3

Click to select the program that is no longer responding.

4

Click

End Task

.

A program crashes repeatedly

NOTE: Most software includes installation instructions in its documentation or on a

floppy disk, CD, or DVD.

C

HECK THE SOFTWARE DOCUMENTATION If necessary, uninstall and then reinstall

the program.

A program is designed for an earlier Windows operating system

RUN THE PROGRAM COMPATIBILITY WIZARD

Windows XP:

The Program Compatibility Wizard configures a program so that it runs in an

environment similar to non-XP operating system environments.

1

Click

Start

All Programs

Accessories

Program Compatibility Wizard

Next

.

2

Follow the instructions on the screen.

Quick Reference Guide 29