Dell Latitude D530 (Early 2008): A solid blue screen appears Other software problems

A solid blue screen appears Other software problems: Dell Latitude D530 (Early 2008)

Table of contents

Windows Vista:

The Program Compatibility Wizard configures a program so that it runs in an

environment similar to non-Windows Vista operating system environments.

1

Click

Start

→

Control Panel

→

Programs

→

Use an older program with this

version of Windows.

2

In the welcome screen, click

Next

.

3

Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a

key on your keyboard or moving your mouse, press and hold the power button

for at least 8 to 10 seconds (until the computer turns off), and then restart

your computer.

Other software problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE

MANUFACTURER FOR TROUBLESHOOTING INFORMATION —

• Ensure that the program is compatible with the operating system installed on your

computer.

• Ensure that your computer meets the minimum hardware requirements needed to

run the software. See the software documentation for information.

• Ensure that the program is installed and configured properly.

• Verify that the device drivers do not conflict with the program.

• If necessary, uninstall and then reinstall the program.

BACK UP YOUR FILES IMMEDIATELY

USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS,

CD

S , OR DVDS

SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR

COMPUTER THROUGH THE START MENU

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

30 Quick Reference Guide