Dell Latitude D530 (Early 2008): A solid blue screen appears Other software problems

A solid blue screen appears Other software problems: Dell Latitude D530 (Early 2008)

Table of contents

Windows Vista:

The Program Compatibility Wizard configures a program so that it runs in an

environment similar to non-Windows Vista operating system environments.

1

Click

Start

Control Panel

Programs

Use an older program with this

version of Windows.

2

In the welcome screen, click

Next

.

3

Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF If you are unable to get a response by pressing a

key on your keyboard or moving your mouse, press and hold the power button

for at least 8 to 10 seconds (until the computer turns off), and then restart

your computer.

Other software problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE

MANUFACTURER FOR TROUBLESHOOTING INFORMATION

Ensure that the program is compatible with the operating system installed on your

computer.

Ensure that your computer meets the minimum hardware requirements needed to

run the software. See the software documentation for information.

Ensure that the program is installed and configured properly.

Verify that the device drivers do not conflict with the program.

If necessary, uninstall and then reinstall the program.

BACK UP YOUR FILES IMMEDIATELY

USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS,

CD

S , OR DVDS

SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR

COMPUTER THROUGH THE START MENU

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

30 Quick Reference Guide