Beurer BY 99: 13. What if there are problems? Problem Solution
13. What if there are problems? Problem Solution: Beurer BY 99
Table of contents
- Table of contents Included in delivery
- 1. Getting to know your device Functions of the device Using the app provides you with the following functions: System requirement (for using the app)
- 2. Signs and symbols 3. Intended use 4. Notes
- Note WARNING Safety notes on handling batteries
- 5. How the app works
- 6. Unit description 6.1 “Baby” HD camera 6.2 “Monitor” parent unit
- 6.3 Display description 7. Initial use of parent unit 7.1 Initial use of camera 7.2 Initial use of parent unit with battery
- 7.3 Initial use of parent unit with mains part plug 8. Operating the parent unit 8.1 Infrared night vision 8.2 Set the volume 8.3 Set the brightness 8.4 Intercom function 8.5 Settings menu
- Zoom function Lullabies Alarm Temperature unit Add camera
- Delete camera View camera Alternating camera image Energy-saving mode
- 9. Initial use via smartphone/tablet 9.1 Setting up the camera using an Android™ device 9.2 Setting up the camera on your iPhone 9.3 Camera settings 9.3.1 Allocating a camera name / menu image 9.3.2 Setting the notification sensitivity
- 9.4 General settings 10. Operating the camera via the app 10.1 Switching on the camera 10.2 Adding another camera 10.3 Removing a camera
- 10.4 Account settings / signing out 10.5 Infrared night vision function 10.6 Functions during live transmission in the app 10.6.1 Intercom function 10.6.2 Photo function / Video memory function
- 10.6.3 Lullabies 10.6.4 Temperature display 10.7 Using the camera for other end devices 10.8 Access to the user account via the web portal (PC) 11. Useful information about the baby monitor 12. Maintenance and cleaning
- 13. What if there are problems? Problem Solution
- Problem Solution
- 14. Disposal
•
The maximum battery capacity can only be reached after it has been charged several
times and is dependent on many factors (battery state, ambient temperature, means and
frequency of charging, etc.).
•
Protect the camera and the parent unit from knocks, damp, dust, chemicals, drastic changes
in temperature, electromagnetic fields and nearby sources of heat (ovens, heaters).
•
Clean the camera/parent unit with a soft, dry cloth. Do not use any abrasive cleaning prod-
ucts.
13. What if there are problems?
IMPORTANT Forgotten password
If you have forgotten your password, tap “Forgotten password” in the app and enter your e-
mail address. A new password will be sent to your e-mail address.
Problem Solution
The parent unit will not switch on. Check whether
•
the “Monitor” mains part plug is properly
plugged in,
•
the battery is correctly inserted,
•
the battery is full, needs charging or is damaged.
An acoustic signal sounds from the parent
Check whether
unit.
•
t
he maximum range has been exceeded,
•
t
he mains part plug for the camera (“Baby”) is
correctly connected,
•
t
he camera is switched on,
•
t
he parent unit’s battery needs charging.
The parent unit is switched on, but is not
To set your desired volume on the parent unit,
making any noise.
press the right or left direction arrows during op-
eration.
The parent unit switches itself o.
•
Recharge the parent unit’s battery.
•
It could be that the parent unit is in energy-
saving mode. Check whether the power-saving
mode has been selected in the menu and de-
activate it where necessary.
The signal is weak, the connection keeps
•
If another technical device such as a microwave
breaking up or there is interference.
is in the area between the camera and the parent
unit, remove the technical device or switch it o.
•
Check whether other factors, such as trees or
anything else, are in the area between the cam-
era and the parent unit, and change the posi-
tion of the devices until the parent unit signals
a connection.
•
Check whether the camera and parent unit are
inside the maximum receiving range.
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