Dell Precision M6300 (Late 2007): A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems
A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems: Dell Precision M6300 (Late 2007)
Table of contents
- Notes, Notices, and Cautions
- Contents
- Finding Information What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- Setting Up Your Computer 2 3 4
- About Your Computer Front View
- Left Side View Right Side View
- Back View
- Bottom View
- Using a Battery Battery Performance
- Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Vista Power Meter Microsoft Windows Power Meter
- Charge Gauge Check the Battery Charge
- Low-Battery Warning Conserving Battery Power
- Charging the Battery Removing the Battery
- To remove the battery: Storing a Battery
- Troubleshooting Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly
- A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems
- Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive
- Starting the Dell Diagnostics From the Drivers and Utilities Media
- Dell Diagnostics Main Menu Option Function Option Function
- Tab Function
A program is designed for an earlier Windows operating system
RUN THE PROGRAM COMPATIBILITY WIZARD
Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows XP operating system environments.
1
Click
Start
→
All Programs
→
Accessories
→
Program Compatibility Wizard
.
2
Click
Next
.
3
Follow the instructions on the screen.
Windows Vista:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1
Click
Start
→
Control Panel
→
Programs
→
Use an older program with this
version of Windows
.
2
At the welcome screen, click
Next
.
3
Follow the instructions on the screen.
A solid blue screen appears
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least
8 to 10 seconds (until the computer turns off), and then restart your computer.
Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE
MANUFACTURER FOR TROUBLESHOOTING INFORMATION
• Ensure that the program is compatible with the operating system installed on
your computer.
• Ensure that your computer meets the minimum hardware requirements needed to
run the software. See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
BACK UP YOUR FILES IMMEDIATELY
USE A VIRUS-SCAN PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, CDS ,
OR DVDS
SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR
COMPUTER THROUGH THE START MENU
22 Quick Reference Guide
