Dell Precision M2300 (Late 2007): A program is designed for an earlier Microsoft Windows operating system Windows XP Windows Vista A solid blue screen appears Other software problems BACK UP YOUR FILES IMMEDIATELY. U SE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CD S .

A program is designed for an earlier Microsoft Windows operating system Windows XP Windows Vista A solid blue screen appears Other software problems BACK UP YOUR FILES IMMEDIATELY. U SE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CD S .: Dell Precision M2300 (Late 2007)

®

®

A program is designed for an earlier Microsoft

Windows

operating system

RUN THE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility

Wizard configures a program so that it runs in an environment similar to non-

Windows operating system environments.

Windows XP

1

Click

Start

→

All Programs

→

Accessories

→

Program Compatibility

Wizard

→

Next

.

2

Follow the instructions on the screen.

Windows Vista

1

Click

Start

→

Control Panel

→

Control Panel Home

→

Programs

and click

Use an older program with this version of windows

.

2

Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a

key on your keyboard or moving your mouse, press and hold the power button

for at least 8 to 10 seconds until the computer turns off. Then restart your

computer.

Other software problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE

MANUFACTURER FOR TROUBLESHOOTING INFORMATION —

• Ensure that the program is compatible with the operating system installed

on your computer.

• Ensure that your computer meets the minimum hardware requirements

needed to run the software. See the software documentation for

information.

• Ensure that the program is installed and configured properly.

• Verify that the device drivers do not conflict with the program.

• If necessary, uninstall and then reinstall the program.

BACK UP YOUR FILES IMMEDIATELY.

U

SE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR

CD

S .

20 Quick Reference Guide