Dell Precision 380: Light Pattern Problem Description Suggested Resolution

Light Pattern Problem Description Suggested Resolution

Memory modules are detected, but a

• Ensure that no special memory

memory configuration or compatibility

module/memory connector placement

error exists.

requirements exist.

• Verify that the memory modules that

you are installing are compatible with

your computer.

• Reinstall the memory modules and

restart the computer.

• If the problem persists, contact Dell.

For instructions on contacting Dell,

see your

User’s Guide.

A possible system board resource and/or

• Perform the procedures in "Resolving

hardware failure has occurred.

Software and Hardware

Incompatibilities" on page 32.

• If the problem persists, contact Dell.

For instructions on contacting Dell,

see your

User’s Guide.

A possible expansion card failure has

1

Determine if a conflict exists by

occurred.

removing a card (not a graphics card)

and restarting the computer.

2

If the problem persists, reinstall the

card that you removed, remove a

different card, and then restart the

computer.

3

Repeat this process for each card. If

the computer starts normally,

troubleshoot the last card removed

from the computer for resource

conflicts (see "Resolving Software and

Hardware Incompatibilities" on

page 32).

4

If the problem persists, contact Dell.

For instructions on contacting Dell,

see your

User’s Guide.

Another failure has occurred.

• Ensure that the cables are properly

connected to the system board from

This pattern also displays when you enter

the hard drive, CD drive, and DVD

system setup and may not indicate a

drive.

problem.

• If the problem persists, contact Dell.

For instructions on contacting Dell,

see your

User’s Guide.

Quick Reference Guide 41