Dell Latitude X1: A program stops responding A program crashes repeatedly A program is designed for an earlier Microsoft Windows operating system A solid blue screen appears

A program stops responding A program crashes repeatedly A program is designed for an earlier Microsoft Windows operating system A solid blue screen appears: Dell Latitude X1

A program stops responding

END THE PROGRAM

1

Press <Ctrl><Shift><Esc> simultaneously.

2

Click

Applications

.

3

Click the program that is no longer responding.

4

Click

End Task

.

A program crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

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CHECK THE SOFTWARE DOCUMENTATION If necessary, uninstall and then reinstall the program.

®

®

A program is designed for an earlier Microsoft

Windows

operating system

IF YOU ARE USING WINDOWS XP, RUN THE PROGRAM COMPATIBILITY WIZARD

The Program Compatibility Wizard configures a program so it runs in an environment similar to non-

Windows XP operating system environments.

1

Click the

Start

button, point to

All Programs

Accessories

, and then click

Program Compatibility

Wizard

.

2

In the welcome screen, click

Next

.

3

Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or

moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer

turns off. Then restart your computer.

18 Quick Reference Guide