Dell Precision T3400: Scanner Problems

Scanner Problems: Dell Precision T3400

Table of contents

3

Click

Properties

→

Ports

. For a parallel printer, ensure that the

Print to the following

port(s):

setting is

LPT1 (Printer Port)

. For a USB printer, ensure that the

Print to the

following port(s):

setting is

USB

.

Windows Vista:

1

Click

Start

→

Control Panel

→

Hardware and Sound

→

Printer

.

2

If the printer is listed, right-click the printer icon.

3

Click

Properties,

and then click

Ports

.

4

Adjust the settings, as needed.

REINSTALL THE PRINTER DRIVER — See the printer documentation for information

on reinstalling the printer driver.

Scanner Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

Product Information Guide

.

NOTE: If you need technical assistance for your scanner, contact the scanner’s

manufacturer.

C

HECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup

and troubleshooting information.

U

NLOCK THE SCANNER — Ensure that your scanner is unlocked (if the scanner has a

locking tab or button).

R

ESTART THE COMPUTER AND TRY THE SCANNER AGAIN

CHECK THE CABLE CONNECTIONS —

• See the scanner documentation for information on cable connections.

• Ensure that the scanner cables are securely connected to the scanner and the

computer.

VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS —

Windows XP:

1

Click

Start

→

Control Panel

→

Printers and Other Hardware

→

Scanners and

Cameras

.

2

If your scanner is listed, Windows recognizes the scanner.

Windows Vista:

1

Click

Start

→

Control Panel

→

Hardware and Sound

→

Scanners and Cameras

.

2

If the scanner is listed, Windows recognizes the scanner.

REINSTALL THE SCANNER DRIVER — See the scanner documentation for

instructions.

Quick Reference Guide 57