Dell Precision M90: A program stops responding or crashes repeatedly A program is designed for an earlier Microsoft Windows operating system A solid blue screen appears Other software problems

A program stops responding or crashes repeatedly A program is designed for an earlier Microsoft Windows operating system A solid blue screen appears Other software problems: Dell Precision M90

A program stops responding or crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

E

ND THE PROGRAM

1

Press <Ctrl><Shift><Esc> simultaneously.

2

Click

Task Manager

.

3

Click the program that is no longer responding.

4

Click

End Task

.

CHECK THE SOFTWARE DOCUMENTATION If necessary, uninstall and then reinstall the program.

®

®

A program is designed for an earlier Microsoft

Windows

operating system

RUN THE PROGRAM COMPATIBILITY WIZARD The Program Compatibility Wizard configures a program

so it runs in an environment similar to non-Windows XP operating system environments.

1

Click the

Start

button, point to

All Programs

Accessories

, and then click

Program Compatibility

Wizard

.

2

In the welcome screen, click

Next

.

3

Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or

moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer

turns off. Then restart your computer.

Other software problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING

INFORMATION

Ensure that the program is compatible with the operating system installed on your computer.

Ensure that your computer meets the minimum hardware requirements needed to run the software.

See the software documentation for information.

Ensure that the program is installed and configured properly.

Verify that the device drivers do not conflict with the program.

If necessary, uninstall and then reinstall the program.

18 Quick Reference Guide