Dell Latitude D631: Dell Diagnostics Main Menu Option Function Tab Function

Dell Diagnostics Main Menu Option Function Tab Function: Dell Latitude D631

Dell Diagnostics Main Menu

1

After the Dell Diagnostics loads and the

Main

Menu

screen appears, click the button for the option

you want.

Option Function

Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and

requires no interaction on your part. Run Express Test first to increase the

possibility of tracing the problem quickly.

Extended Test Performs a thorough check of devices. This test typically takes 1 hour or more and

requires you to answer questions periodically.

Custom Test Tests a specific device. You can customize the tests you want to run.

Symptom Tree Lists the most common symptoms encountered and allows you to select a test

based on the symptom of the problem you are having.

2

If a problem is encountered during a test, a message appears with an error code and a description of the

problem. Write down the error code and problem description, and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see "Contacting Dell" in your

User’s Guide

).

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, the

technical support representative will ask you for your Service Tag.

3

If you run a test from the

Custom Test

or

Symptom Tree

option, click the applicable tab described in

the following table for more information.

Tab Function

Results Displays the results of the test and any error conditions encountered.

Errors Displays error conditions encountered, error codes, and the problem description.

Help Describes the test and may indicate requirements for running the test.

Configuration Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for all devices from the

system setup program, memory, and various internal tests, and it displays the

information in the device list in the left pane of the screen. The device list may not

display the names of all the components installed on your computer or all devices

attached to your computer.

Parameters Allows you to customize the test by changing the test settings.

4

When the tests are completed, if you are running the Dell Diagnostics from the

Drivers and Utilities

media

,

remove the media.

5

When the tests are complete, close the test screen to return to the

Main

Menu

screen. To exit the Dell

Diagnostics and restart the computer, close the

Main

Menu

screen.

Quick Reference Guide 19