Hotpoint-Ariston ARMXXD 129: Troubleshooting

Troubleshooting

Your washer dryer could fail to work. Before contacting the Technical Assistance Centre (see Assistance), make

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sure that the problem cannot be not solved easily using the following list.

Problem:

Possible causes / Solutions:

The washer dryer does not

 The appliance is not plugged into the socket fully, or is not making contact.

switch on.

 There is no power in the house.

The wash cycle does not start.

 The washer dryer door is not closed properly.

 The ON/OFF button has not been pressed.

 The START/PAUSE button has not been pressed.

 The water tap has not been opened.

 A delayed start has been set (see How to run a wash cycle or a drying cycle).

The washer dryer does not take

 The water inlet hose is not connected to the tap.

in water (the text "NO WATER,

 The hose is bent.

CHECK SUPPLY" appears

 The water tap has not been opened.

on the display).

 There is no water supply in the house.

 The pressure is too low.

 The START/PAUSE button has not been pressed.

The washer dryer continuously

 The drain hose is not fitted at a height between 65 and 100 cm from

takes in and

the floor (see Installation).

drains water.

 The free end of the hose is under water (see Installation).

 The wall drainage system is not fitted with a breather pipe.

If the problem persists even after these checks, turn off the water tap,

switch the appliance off and contact the Assistance Service. If the

dwelling is on one of the upper floors of a building, there may be problems

relating to water drainage, causing the washer dryer to fill with water and

drain continuously. Special anti-draining valves are available in shops and

help to avoid this inconvenience.

The washer dryer does not drain

 The wash cycle does not include draining: some wash cycles require the

or spin.

drain phase to be started manually (see Wash cycles and functions).

 The EASY IRON function has been activated: To complete the wash

cycle, press the START/PAUSE button (see Wash cycles and functions).

 The drain hose is bent (see Installation).

 The drainage duct is clogged.

The washer dryer vibrates a lot

 The drum was not unlocked correctly during installation (see Installation).

during the spin cycle.

 The washer dryer is not level (see Installation).

 The washer dryer is trapped between cabinets and walls (see Installation).

The washer dryer leaks.

 The water inlet hose is not screwed on properly (see Installation).

 The detergent dispenser drawer is blocked (for cleaning instructions, see Care

and maintenance).

 The drain hose is not fixed properly (see Installation).

The machine is locked and the

 Switch off the machine and unplug it, wait for approximately 1 minute

display flashes, indicating an

and then switch it back on again.

error code (e.g. F-01, F-..).

If the problem persists, contact the Technical Assistance Service.

There is too much foam.

 The detergent is not suitable for machine washing (it should display the

text for washer dryers or hand and machine wash, or the like).

 Too much detergent was used.

The washer-dryer does not dry.

 The appliance is not plugged into the socket, or not enough to make contact.

 There has been a power failure.

 The appliance door is not shut properly.

 A delayed start has been set.

 DRYING is in the OFF position.

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