Hotpoint-Ariston RPD 1165 DX EU: Troubleshooting

Troubleshooting

Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure

GB

that the problem cannot be solved easily using the following list.

Problem:

Possible causes / Solutions:

The washing machine does not

• Theapplianceisnotpluggedintothesocketfully,orisnotmakingcontact.

switch on.

• Thereisnopowerinthehouse.

The wash cycle does not start.

• Thewashingmachinedoorisnotclosedproperly.

• TheON/OFFbuttonhasnotbeenpressed.

• TheSTART/PAUSEbuttonhasnotbeenpressed.

• Thewatertaphasnotbeenopened.

• Adelayedstarthasbeenset.

The washing machine does not

• Thewaterinlethoseisnotconnectedtothetap.

take in water (the text “NO WATER,

• Thehoseisbent.

Turn tap on” appears on the di-

• Thewatertaphasnotbeenopened.

splay).

• Thereisnowatersupplyinthehouse.

• Thepressureistoolow.

• TheSTART/PAUSEbuttonhasnotbeenpressed.

The washing machine continuously

• Thedrainhoseisnotfittedataheightbetween65and100cmfromthefloor

takes in and

(see “Installation”).

drains water.

• Thefreeendofthehoseisunderwater(see “Installation”).

• Thewalldrainagesystemisnotfittedwithabreatherpipe.

If the problem persists even after these checks, turn off the water tap, switch

the appliance off and contact the Assistance Service. If the dwelling is on one of

the upper floors of a building, there may be problems relating to water drainage,

causing the washing machine to fill with water and drain continuously. Special

anti-draining valves are available in shops and help to avoid this inconvenience.

The washing machine does not

• Thewashcycledoesnotincludedraining:somewashcyclesrequirethedrain

drain or spin.

phase to be started manually (see “Wash cycles and functions”).

• Thedrainhoseisbent(see “Installation”).

• Thedrainageductisclogged.

The washing machine vibrates a lot

• Thedrumwasnotunlockedcorrectlyduringinstallation(see “Installation”).

during the spin cycle.

• Thewashingmachineisnotlevel(see “Installation”).

• Thewashingmachineistrappedbetweencabinetsandwalls(see “Installation”).

The washing machine leaks.

• Thewaterinlethoseisnotscrewedonproperly(see “Installation”).

• Thedetergentdispenserdrawerisblocked(forcleaninginstructions,see “Care

and maintenance”).

• Thedrainhoseisnotfixedproperly(see “Installation”).

The machine is locked and the display

• Switchoffthemachineandunplugit,waitforapproximately1minuteandthen

flashes, indicating an error code (e.g.

switch it back on again.

F-01, F-..).

If the problem persists, contact the Technical Assistance Service.

There is too much foam.

• Thedetergentisnotsuitableformachinewashing(itshoulddisplaythetext

“for washing machines” or “hand and machine wash”, or the like).

• Toomuchdetergentwasused.

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