Candy GOY 1050 D: Trouble shooting

Trouble shooting

What might be the cause of…

Defects you can remedy yourself

Before calling GIAS Service for technical advice please run through the following checklist. A

charge will be made if the machine is found to be working or has been installed incorrectly or used incorrectly.

If the problem persists after completing the recommended checks, please call the GIAS Service, they may be

able to assist you over the telephone.

FAULT CAUSE REMEDY

Mains plug not plugged in Insert plug 1. Does not function on any

program

Mains switch not on Turn on mains switch

No power Check

Electric circuit fuses failure Check

Load door open Close load door

See cause 1 Check 2. Does not load water

Inlet tap turned off Turn on water inlet tap

Timer not set correctly Set timer on correct position

Discharge tube bent Straighten discharge tube 3. Does not discharge water

Odd material blocking filter Check filter

4. Water on floor around

Leak from the washer between the tap

Replace washer and tighten the tube

washing machine

and inlet tube

on the tap

5. Does not spin

The washing machine has not discharged

Wait a few minutes until the machine

water

discharges water

“No spin” setting (some models only) Turn the program dial onto spin

setting

Washing machine not perfectly level Adjust special feet 6. Strong vibrations during

spin

Transport bracket not removed Remove transport bracket

Washing load not evenly distributed Distribute the washing evenly

7. Display reads error 0, 1, 5,

- Call service.

7, 8, 9

8. Display reads error 2 No water fill. Check water supplies are on.

9. Display reads error 3 No pump out. Check drain is clear. Check drain

hose is not kinked.

10. Display reads error 4 Machine overfilled with water. Turn off water supply to machine.

Call service.

It is unlikely that water will be visible in the drum!

This is due to the latest technology that achieves the same standard of washing

and rinsing but with far less water consumption.

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Note:

The use of environmentally-friendly, phosphate-free detergents (check detergent informa-

tion on pack) can have the following effects:

- waste water from rinsing may be cloudier because of the presence of a white powder

(zeolites) held in suspension, without the rinse performance being adversely affected;

- presence of white powder on laundry after washing, which is not absorbed by the fabric

and does not alter the colour of the fabric;

- The presence of foam in the final rinsing water is not necessarily an indication of poor

rinsing;

-

Carrying out more rinse cycles does not serve any purpose in such cases.

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