Candy GOY 105 TXT: Trouble shooting

Trouble shooting

What might be the cause of…

Defects you can remedy yourself

Before calling GIAS Service for technical advice please run through the following checklist. A

charge will be made if the machine is found to be working or has been installed incorrectly or used incorrectly.If

the problem persists after completing the recommended checks, please call the GIAS Service, they may be

able to assist you over the telephone.

FAULT CAUSE REMEDY

1. Does not function on any

Plug not in socket. Plug it in.

Not switched on.

program

Turn on mains switch

Power failure. Check and refer to “Power Fail-

ure” section.

Fuse blown. Check.

Door open. Close door.

RCD tripped (trip switch) Reset RCD.

Has the Delay start been set. Check.

2. Does not load water

See cause 1. Check.

Water supply turned off. Turn on water supply.

Program selector not correctly posi-

Position program selector

tioned.

correctly.

3. Does not discharge water

Kink in discharge hose. Straighten discharge hose.

Foreign bodies in filter Examine filter.

The machine has been plumbed in

Check installation.

incorrectly.

4. Water on floor around

Leaking gasket between tap and water

Replace gasket and tighten con-

inlet hose.

nection.

washing machine

Strand of clothing or dirt between door

Re-load the machine and keep

rubber gasket and door glass.

rubber door gasket/door glass

clean.

Incorrect plumbing. Check plumbing.

5. Does not spin

Water has not yet drained away. Wait a few minutes for machine to

empty.

“Spin Cancel” option selected (certain

Check.

models only).

Unbalanced load. Rearrange load evenly.

6. Machine vibrates a lot

Washing machine not completely level. Adjust the special adjustable feet.

during spin

Load not distributed evenly. Rearrange the laundry evenly.

Transit brackets not removed. Remove transit brackets (see

installation section).

7. Door will not open

Two minutes have not elapsed since

Wait two minutes.

the program finished.

7. Display reads error

- Call service.

0, 1, 5, 7, 8, 9

8. Display reads error 2 No water fill. Check water supplies are on.

9. Display reads error 3 No pump out. Check drain is clear.

Check drain hose is not kinked.

10. Display reads error 4 Machine overfilled with water. Turn off water supply to machine.

Call service.

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