HP DeskJet Ink Advantage 3785: инструкция

HP DeskJet Ink Advantage 3700 All-in-One series

Get started

1. Prepare: Follow the instructions in the setup yer to begin printer setup.

2. Connect: Visit 123.hp.com/dj3700 to download and run the HP setup software or mobile app, and connect

the printer to your network.

Note: The HP All-in-One Printer Remote app is available on an app store.

Note for Windows® users: You can also use the printer software CD. If the installation program does not

start, browse to Computer, double-click the CD/DVD drive icon with the HP logo, and then double-click

setup.exe.

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3. Activate: Create an account or register your printer and nish installing the HP printer software or

HP All-in-One Remote app so you can print and scan.

Need help? Visit hp.com/support/dj3700 to get more information about how to set up your printer.

Learn more

Electronic Help: For Windows® users, it is available after you install the HP printer software on your computer.

For OS X users, install the electronic Help by selecting it from the recommended software during the installation

of HP printer software. Learn about product features, printing, troubleshooting, and support. Find notices,

environmental, and regulatory information, including the European Union Regulatory Notice and compliance

statements, in the Technical Information section.

• Windows® 10: Click the Start button, select All apps, select HP, select the icon with the printer name, click

Help, and then click Search HP Help.

• Windows® 8.1: Click the down arrow in the lower left corner of the Start screen, select the icon with the

printer name, click Help, and then click Search HP Help.

• Windows® 8: On the Start screen, right-click an empty area on the screen, click All Apps on the app bar,

select the icon with the printer name, click Help, and then click Search HP Help.

• Windows® 7, Windows Vista®, and Windows® XP: Click the Start button, select All Programs, select HP,

select the folder for the printer, and then select Help.

• OS X Yosemite v10.10 and OS X El Capitan v10.11: Click Help > Mac Help. In the Help Viewer window, type

your printer name in the search eld.

• OS X Mavericks v10.9: Click Help > Help Center. In the Help Viewer window, click Help for all your apps,

and then click the Help for your printer.

Readme: Contains HP support information, operating system requirements, and recent printer updates.

• Windows: Insert the software CD in your computer, and then browse to the ReadMe.chm le. Double-click

ReadMe.chm to open, and then select the ReadMe in your language.

On the Web: Additional help and information: www.support.hp.com. Printer registration:

www.register.hp.com. Declaration of Conformity: www.hp.eu/certicates. Ink usage:

www.hp.com/go/inkusage.

Scan to nd out more!

Standard data rates may apply. Might not be available in all languages.

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The information

Printed in [English]

contained herein

www.hp.com/eu/m/DJIA3775

is subject to change

© Copyright 2016 HP Development Company, L.P.

without notice.

Control panel

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Control panel display: Indicates number of copies, media errors, wireless status and signal

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strength, Wi-Fi Direct status, and ink levels.

Information button: Prints out a printer information page. Press the button in combination with the

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Wireless button, or the Wi-Fi Direct button to get more specic help pages tied to each of these buttons.

Resume button: Resumes a job after a disruption (for example, after loading paper).

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Resume light: Indicates that you can press the Resume button to assist in solving a problem.

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Cancel button: Stops the current operation.

Wireless button: Turns on or o the printer wireless capabilities.

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Wireless light: Indicates whether the printer is connected to a wireless network or not. A blinking

light indicates that wireless has not been set up or that the printer is attempting to connect.

Start Copy Color button: Starts a color copy job. To increase the number of color copies, press the

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button multiple times fast.

Start Copy light: A blinking light indicates the Start Copy Color and Start Copy Black buttons are

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ready for use.

Start Copy Black button: Starts a black-and-white copy job. To increase the number of black-and-

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white copies, press the button multiple times fast.

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Ink Alert light: Indicates low ink or cartridge problems.

Web Services button: Prints a page helping you set up Web Services or prints a diagnostic page to

help troubleshooting Web Services issues if the Web Services light is blinking.

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Web Services light: Solid white light indicates the Web Services feature is ready for use. White

blinking light indicates a connectivity issue. Amber blinking light indicates a job being blocked

because of an error. O state indicates the Web Services feature is not registered.

Wi-Fi Direct button: Turns on or o Wi-Fi Direct.

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Wi-Fi Direct light: Indicates the on or o status of Wi-Fi Direct. A blinking light indicates that a Wi-Fi Direct

capable device is trying to connect to the printer. Press the Wi-Fi Direct button to allow the connection.

Scan: Use the HP printer software or HP All-in-One Remote app to scan from your printer. You can also

use Webscan in the embedded web server (EWS). Find information about scanning in the electronic

Help or visit hp.com/support/dj3700.

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Basic troubleshooting

If you are unable to print:

1. Make sure the power cord connections are secure and the printer is powered on. The Power button will be lit.

2. If your computer is connected to the printer with a USB cable, make sure the USB connections are secure. If your

computer is connected to the printer with a wireless connection, conrm that the wireless connection is working.

3. Visit the HP Diagnostic Tools website at www.hp.com/go/tools to download free diagnostic utilities (tools)

that you can use to x common printer problems.

MacWindows

Make sure the printer software is installed.

Check your print queue:

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You will nd a computer desktop icon for the HP printer

1. In System Preferences, click Printers & Scanners.

if your printer software is installed.

2. Click Open Print Queue.

Make sure that the printer is set as your default

3. Click a print job to select it.

printing device:

4. Use the following buttons to manage the print job:

• Window 10: Search Windows for devices, and then

• Cancel icon: Cancel the selected print job.

select Devices and Printers from the list of results.

• Resume: Continue a paused print job.

• Windows 8.1 and Windows 8: Point to or tap

5. If you made any changes, try to print again.

the upper-right corner of the screen to open the

Charms bar, click the Settings icon, click or tap

Restart and reset:

Control Panel, and then click or tap View devices

1. Restart the computer.

and printers.

2. Reset the printer.

• Windows 7: From the Windows Start menu, click

a. Turn o the printer and unplug the power cord.

Devices and Printers.

b. Wait a minute, then plug the power cord back in

• Windows Vista and Windows XP: From the

and turn on the printer.

Windows Start menu, click Control Panel. Select

Classic View, and then click Printer or Printers and

Reset the printing system:

Faxes.

1. In System Preferences, click Printers & Scanners.

Make sure that your printer has a check mark in the

2. Press and hold the Control key as you click the list

circle next to it. If your printer is not selected as the

at the left, and then choose Reset printing system.

default printer, right-click the printer icon and choose

3. Add the printer you want to use.

Set as Default Printer from the menu.

Uninstall the software:

If using a USB cable and you are still unable to print,

1. If the printer is connected to your computer through

or the software installation fails:

USB, disconnect the printer from your computer.

1. Remove the CD from the CD/DVD drive, and then

2. Open the Applications/HP folder.

disconnect the USB cable from the computer.

3. Double-click HP Uninstaller, and then follow the

2. Restart the computer.

onscreen instructions.

3. Insert the printer software CD in the CD/DVD drive,

and then follow the onscreen instructions to install

the printer software. Do not connect the USB cable

until you are told to do so.

4. After the installation nishes, restart the computer.

If you are using wireless and you are still unable to

Acknowledgements: Microsoft and Windows are either

print:

registered trademarks or trademarks of Microsoft

Go to the “Wireless networking” section on the next

Corporation in the United States and/or other countries.

page for more information.

Mac, OS X, and AirPrint are trademarks of Apple Inc.,

registered in the U.S. and other countries.

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Wireless networking

You can connect your printer to a wireless network during the printer software installation.

Note: During the software installation, a USB cable might be required for temporary connection between the

printer and the computer. Do not connect the USB cable until the printer software prompts to do so.

Tip: To print a wireless quick start guide, press the Information button ( ) for three seconds.

If connecting your printer to the network was unsuccessful

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1. Conrm that wireless is enabled on your printer

From the printer control panel, if the Wireless light is o, press the Wireless button ( ) to turn on the printer

wireless capabilities.

2. Conrm that your printer is connected to your network

a. From your printer control panel, press the Wireless button ( ) and the Information button ( ) at the

same time to print the network conguration and wireless network test report pages.

b. Check the top of the wireless network test report to see if something failed during the test.

– See the DIAGNOSTICS RESULTS section for all tests that were performed, to determine whether or not

your printer passed.

– From the CURRENT CONFIGURATION section, nd out the Network Name (SSID) to which your printer is

currently connected. Make sure that the printer is connected to the same network as your computer.

Note: If your computer is connected to a Virtual Private Network (VPN), temporarily disconnect from the VPN

before proceeding with the installation. After installation you will need to disconnect from the VPN to access

your printer over your home network.

3. Make sure security software is not blocking communication over your network

Security software, such as rewalls, can block communication between your computer and printer when

installing over a network. If your printer cannot be found, temporarily disable your rewall and check if the

problem goes away. For more help and tips on security software, go to: www.hp.com/go/wpc-rewall.

4. Restart components of the wireless network

Turn o the router and the printer, and then turn them back on in this order: router rst and then printer.

Sometimes, turning o devices and then turning them back on helps resolve network communication issues.

If you still cannot connect, turn o the router, the printer, and the computer, and then turn them back on in this

order: router rst, then printer, and then computer.

Still have problems? Visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting). This website

contains the most complete, up-to-date information about wireless printing, as well as information to help you

prepare your wireless network; solve problems when connecting the printer to the wireless network; and resolve

security software issues.

Note: If you are using a computer running Windows, you can use the Print and Scan Doctor tool, which can help

solve many problems you might have with the printer. To download this tool, visit www.hp.com/go/tools.

If you want to print from your smart phone or tablet

You can use your printer to print documents and photos directly from your mobile devices.

• iOS: Use the Print option from the Share menu. No setup required. iOS AirPrint is preinstalled.

• Android: Download and enable the HP Print Service Plugin (supported by most Android devices) from the Google

Play Store.

You can also use the HP All-in-One Printer Remote app to set and use your HP printer for scanning, printing, and

sharing documents. Install it from the app store for your mobile device.

For help on enabling mobile printing, visit the HP Mobile Printing website www.hp.com/go/mobileprinting. If a

local version of this website is not available in your country/region or language, you might be directed to the HP

Mobile Printing website in another country/region or language.

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Wireless networking (continued)

If you want to change from a USB connection to a wireless connection

First make sure that you have already successfully installed the printer software.

Windows

1. Double-click the printer icon on the desktop or do one of the following to open the printer software:

• Windows 10: Click the Start button, select All apps, select HP, and then select the icon with the printer name.

• Windows 8.1: Click the down arrow in the lower left corner of the Start screen, and then select the icon with

the printer name.

• Windows 8: On the Start screen, right-click an empty area on the screen, click All Apps on the app bar, and

then select the icon with the printer name.

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• Windows 7, Windows Vista, and Windows XP: From the Start menu, select All Programs or Programs, select

HP, select the folder for the printer, and then select the icon with the printer name.

2. In the printer software, click Tools.

3. Click Device Setup & Software.

4. Select Convert a USB connected printer to wireless. Follow the onscreen instructions.

Mac

Use HP Utility in Applications/HP to change the software connection to wireless for this printer.

If you want to use the printer wirelessly without a router

Use Wi-Fi Direct to print wirelessly without a router, from your computer, smartphone, or other wireless enabled

device. To use Wi-Fi Direct from a computer, the printer software must be installed on the computer.

1. If the Wi-Fi Direct light on the printer is o, press the Wi-Fi Direct button ( ) to turn on Wi-Fi Direct.

The Wi-FiDirect light is on when Wi-Fi Direct is turned on.

2. Press the Wi-Fi Direct button ( ) and the Information button ( ) together to print a Wi-Fi Direct guide.

3. Follow the instruction on the Wi-Fi Direct guide to connect your computer or mobile device to the printer.

4. Print as you normally do from your computer or mobile device.

Note: Wi-Fi Direct connection does not provide Internet access.

Visit the HP Wi-Fi Direct Printing website at www.hp.com/go/widirectprinting to learn more.

This product is designed for use in open environments (e.g., in homes and not connected to the public Internet)

in which anyone may access and use the printer. As a result, the Wi-Fi Direct setting is in “Automatic” mode

by default, without an administrator password; this allows anyone in wireless range to connect and access all

functions and settings of the printer. If higher security levels are desired, HP recommends changing the Wi-Fi Direct

Connection Method from “Automatic” to “Manual” and establishing an administrator password. You can change the

security settings from the embedded web server (EWS). Go to the electronic Help for more information.

If you want to share your printer with multiple computers on your network

First install your printer on your home network. After you have successfully connected your printer to your home

network, you can share your printer with other computers on the same network. For each additional computer you

only need to install the HP printer software. During the software installation, select Wireless from the Connection

Options screen and then follow the onscreen instructions.

Safety information

Use only with the power cord and power adapter (if provided) supplied by HP.

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HP printer limited warranty statement

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A. Extent of limited warranty

1. HP Inc. (HP) warrants to the end-user customer that the HP products specified above will be free from defects in

materials and workmanship for the duration specified above, which duration begins on the date of purchase by the

customer.

2. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does no

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warrant that the operation of any product will be interrupted or error free.

3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover

any other problems, including those that arise as a result of:

a. Improper maintenance or modification;

b. Software, media, parts, or supplies not provided or supported by HP;

c. Operation outside the product's specifications;

d. Unauthorized modification or misuse.

4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the

customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use

of a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to

service the printer for the particular failure or damage.

5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's

warranty, HP shall either repair or replace the product, at HP's option.

6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within

a reasonable time after being notified of the defect, refund the purchase price for the product.

7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

8. Any replacement product may be either new or like-new products of similar functionality as the product being replaced.

9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.

10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts

for additional warranty services, such as on-site service, may be available from any authorized HP service facility in

countries where the product is distributed by HP or by an authorized importer.

B. Limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY

OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,

SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

C. Limitations of liability

1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and

exclusive remedies.

2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY

STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,

INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND

WHETHER ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES.

D. Local law

1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary

from state to state in the United States, from province to province in Canada, and from country to country elsewhere in

the world.

2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed

modified to be consistent with such local law. Under such local law, certain disclaimers, exclusions and limitations of

this Warranty Statement may not apply to the customer.

HP Limited Warranty

Visit www.support.hp.com to access warranty support including troubleshooting tips, diagnostics tools, software and drivers,

product information, and how-to videos. Support options like chat and forums are also accessible from this website.

The HP limited Warranty is a commercial guarantee voluntarily provided by HP. The name and address of the HP entity

responsible for the performance of the HP Limited Warranty in your country is as follows:

U.K: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN

Ireland: Hewlett-Packard Ireland Limited, Liffey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare

Malta: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d’Avril 150, 1217 Meyrin, Switzerland

United Kingdom: The HP Limited Warranty benefits apply in addition to any legal rights to a guarantee from seller of nonconformity of goods

with the contract of sale. These rights expire six years from delivery of goods for products purchased in England or Wales and five years from

delivery of goods for products purchased in Scotland. However various factors may impact your eligibility to receive these rights. For further

information, please consult the following link: Consumer Legal Guarantee or you may visit the European Consumer Centers website.Consumers

have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee.

Ireland: The HP Limited Warranty benefits apply in addition to any statutory rights from seller in relation to onconformity of goods with the

contract of sale. However various factors may impact your eligibility to receive these rights. Consumer statutory rights are no

in any manner by HP Care Pack. For further information, please consult the following link: Consumer Legal Guarantee or you may visit the

European Consumer Centers website.Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the

seller under the legal guarantee.

Malta: The HP Limited Warranty benefits apply in addition to any legal rights to a two-year guarantee from seller of nonconformity of goods with

HP product Duration of limited warranty

Software Media 90 days

Printer 1 year hardware warranty

Print or Ink cartridges Until the HP ink is depleted or the “end of warranty” date

printed on the cartridge has been reached, whichever occurs

first. This warranty does not cover HP ink products that have

been refilled, remanufactured, refurbished, misused, or

tampered with.

the contract of sale; however various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or

affected in any manner by the HP Limited Warranty. For further information, please consult the following link: Consumer Legal Guarantee or you

may visit the European Consumer Centers website.

Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under two-year legal

guarantee.

For further information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal) or you may visit the European

Consumer Centers website(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net).