Bowers & Wilkins HTM62: Limited Warranty

HTM6x OM Inner Iss5.qxd 19/2/07 2:58 pm Page 3

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f the sound is too bright, increasing the amount of

d

oes go wrong with this product, B&W Group Ltd. and

soft furnishing in the room (heavier curtains for

its national distributors warrant free of charge labour

e

xample) may help balance the sound. Conversely,

(

exclusion may apply) and replacement parts in any

reducing the amount of soft furnishing may help

country served by an official B&W distributor.

b

righten a dull sound.

This limited warranty is valid for a period of five years

S

ome rooms suffer from "flutter echoes" – echoes that

f

rom the date of purchase or two years for electronics

"

bounce" between parallel room boundaries. Flutter

i

ncluding amplified loudspeakers.

echoes can colour the sound of the speakers in the

Terms and Conditions

r

oom. Test for flutter echoes by standing in the middle

of the room and clapping your hands. Flutter echoes

1

The warranty is limited to the repair of the

can be reduced by placing irregular shaped items or

equipment. Neither transportation, nor any other

n

on-reflective surfaces, bookshelves, rugs or pictures

costs, nor any risk for removal, transportation and

for example, on one of the offending walls or floor.

i

nstallation of products is covered by this warranty.

Ensure that speaker stands are upright and firm on the

2

This warranty is only valid for the original owner. It

f

loor. Use carpet piercing spikes if appropriate and

is not transferable.

adjust them to take up any unevenness.

3 This warranty will not be applicable in cases other

t

han defects in materials and/or workmanship at

Running-in Period

the time of purchase and will not be applicable:

The performance of the speaker will change subtly

during the initial listening period. If the speaker has

a. for damages caused by incorrect installation,

been stored in a cold environment, the damping

connection or packing,

compounds and suspension materials of the drive

b. for damages caused by any use other than correct

units will take some time to recover their correct

use described in the user manual, negligence,

mechanical properties. The drive unit suspensions will

modifications, or use of parts that are not made or

also loosen up during the first hours of use. The time

authorised by B&W,

taken for the speaker to achieve its intended

c. for damages caused by faulty or unsuitable

performance will vary depending on previous storage

ancillary equipment,

conditions and how it is used. As a guide, allow up to

a week for the temperature effects to stabilise and

d. for damages caused by accidents, lightning, water,

15 hours of average use for the mechanical parts to

fire heat, war, public disturbances or any other

attain their intended design characteristics.

cause beyond the reasonable control of B&W and

its appointed distributors,

However, longer run-in periods (as long as a month)

have been reported and there is evidence to suggest

e. for products whose serial number has been

that this has little to do with the speaker changing and

altered, deleted, removed or made illegible,

more to do with the listener getting used to the new

f. if repairs or modifications have been executed by

sound. This is especially so with highly revealing

an unauthorised person.

speakers such as these where there may be a

significant increase in the amount of detail compared

4 This guarantee complements any national/regional

with what the listener has previously been used to; the

law obligations of dealers or national distributors

sound may at first appear too "up front" and perhaps a

and does not affect your statutory rights as a

little hard. After an extended period of time the sound

customer.

will seem to mellow, but without losing clarity and detail.

How to claim repairs under warranty

Aftercare

Should service be required, please follow the following

The cabinet surfaces usually only require dusting. If you

procedure:

wish to use an aerosol or other cleaner, remove the

1 If the equipment is being used in the country of

grille first by gently pulling it away from the cabinet.

purchase, you should contact the B&W authorised

Spray aerosols onto the cleaning cloth, not directly

dealer from whom the equipment was purchased.

onto the product. Test a small area first, as some

2 If the equipment is being used outside the country

cleaning products may damage some of the surfaces.

of purchase, you should contact the B&W national

Avoid products that are abrasive, or contain acid, alkali

distributor in the country of residence who will

or anti-bacterial agents. Do not use cleaning agents on

advise where the equipment can be serviced. You

the drive units. The grille fabric may be cleaned with a

can call B&W in the UK or visit our web site to get

normal clothes brush whilst the grille is detached from

the contact details of your local distributor.

the cabinet. A

void touching the drive units, especially

the tweeter, as damage may result.

To validate your warranty, you will need to produce the

warranty booklet completed and stamped by your

dealer on the date of purchase. Alternatively, you will

need the original sales invoice or other proof of

Limited Warranty

ownership and date of pur

chase.

This product has been designed and manufactured to

the highest quality standards. However, if something

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