Bowers & Wilkins 800D: Limited Warranty

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your needs.

8

AFTERCARE

Veneered cabinet surfaces usually only

require dusting. If you wish to use an

aerosol cleaner, remove grilles first by

gripping round the edges and gently

pulling them away from the cabinet.

Spray onto the cleaning cloth, not

directly onto the product. Test a small

area first, as some cleaning products

may damage some of the surfaces.

Avoid products that are abrasive, or

contain acid, alkali or anti-bacterial

agents. Do not use cleaning agents on

the drive units. The grille fabric may be

cleaned with a normal clothes brush

whilst the grille is detached from the

cabinet.

When replacing grilles, ensure that the

pegs are correctly aligned with the

receptacles in the cabinet before pushing

into place.

We have chosen the finest wood veneers

for the surface of the cabinet, but please

be aware that, like all natural materials,

the veneer will respond to its

environment. Keep the product away

from sources of direct heat such as

radiators and warm air vents to avoid the

risk of cracking. The wood is treated with

an ultra-violet resistant lacquer to

minimise changes in colour over time,

but a degree of change is to be

expected. This effect may be particularly

noticeable where the area covered by the

grille, or areas kept in shadow, change

more slowly than other areas. Colour

differences may be rectified by exposing

all the veneer surfaces equally and evenly

to sunlight until the colour is uniform.

This process can take several days or

even weeks, but may be accelerated by

careful use of an ultra-violet lamp.

800D, 801D, 802D, HTM1D only

To replace the midrange grille, locate

the central peg in the hole at the tip of

the plastic centre plug fitted to the

drive unit. Push the centre of the grille

firmly, but do not force a misaligned

peg as damage may result. The outer

rim of the grille is held in place by

spring tension in the spokes of the

grille fret.

The painted surfaces of midrange heads

and tweeter housings will benefit from

the use of antistatic cleaner. 

Avoid touching the drive unit

diaphragms, especially the tweeter, as

damage may result.

Due to the delicate nature of tweeter

domes, we strongly recommend that you

do not attempt to remove tweeter grilles.

Limited Warranty

This product has been designed and

manufactured to the highest quality

standards. However, if something

does go wrong with this product, 

B&W Group Ltd. and its national

distributors warrant free of charge labour

(exclusion may apply) and replacement

parts in any country served by an official

B&W distributor.

This limited warranty is valid for a period

of five years from the date of purchase or

two years for electronics including

amplified loudspeakers.

Terms and Conditions

1

The warranty is limited to the repair of

the equipment. Neither transportation,

nor any other costs, nor any risk for

removal, transportation and

installation of products is covered by

this warranty.

2

This warranty is only valid for the

original owner. It is not transferable.

3

This warranty will not be applicable in

cases other than defects in materials

and/or workmanship at the time of

purchase and will not be applicable:

a  for damages caused by incorrect

installation, connection or packing,

b  for damages caused by any use other

than correct use described in the user

manual, negligence, modifications, or

use of parts that are not made or

authorised by B&W,

c  for damages caused by faulty or

unsuitable ancillary equipment,

d  for damages caused by accidents,

lightning, water, fire heat, war, public

disturbances or any other cause

beyond the reasonable control of

B&W and its appointed distributors,

e  for products whose serial number has

been altered, deleted, removed or

made illegible,

f  if repairs or modifications have been

executed by an unauthorised person.

4

This guarantee complements any

national/regional law obligations of

dealers or national distributors and

does not affect your statutory rights

as a customer.

How to claim repairs under warranty

Should service be required, please follow

the following procedure:

1

If the equipment is being used in the

country of purchase, you should

contact the B&W authorised dealer

from whom the equipment was

purchased.

2

If the equipment is being used outside

the country of purchase, you should

contact the B&W national distributor

in the country of residence who will

advise where the equipment can be

serviced. You can call B&W in the UK

or visit our web site to get the contact

details of your local distributor.

To validate any claim under the warranty,

you will need to produce the original

sales invoice or other proof of ownership

and date of purchase.