Acer PE-W30: Appendices

Appendices: Acer PE-W30

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Appendices

Troubleshooting

If you experience a problem with your Acer projector, refer to the following

troubleshooting guide. If the problem persists, please contact your local reseller

or service center.

Image Problems and Solutions

# Problem Solution

1 No image appears

Make sure all the cables are correctly connected as

onscreen

described in the "Getting Started" section.

Ensure none of the connector pins are bent or

broken.

Check if the projection lamp has been securely

installed. Please refer to the "Replacing the Lamp"

section.

Make sure the projector is switched on.

2 Partial, scrolling

Press "RESYNC" on the control panel or remote

or incorrectly

control.

displayed image

(For PC (Windows

For an incorrectly displayed image:

95/98/2000/XP/

Open "My Computer > Control Panel," and

Win7/Vista))

then double-click the "Display" icon.

Select the "Settings" tab.

Verify that your display resolution setting is

lower than or equal to 1600 x 1200, 1920 x

1080.

Click the "Advanced Properties" button.

If the problem still appears, change the monitor display

you are using and follow the steps below:

Verify that the resolution setting is lower than

or equal to 1600 x 1200, 1920 x 1080.

Click the "Change" button under the

"Monitor" tab.

Click "Show all devices > Standard monitor

types" under the SP box, and choose the

resolution mode you need under the "Models"

box.

Verify that the resolution setting of the

monitor display is lower than or equal to 1600

x 1200, 1920 x 1080.

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3 Partial, scrolling

Press "RESYNC" on the control panel or remote

or incorrectly

control.

displayed image

(For notebooks)

For an incorrectly displayed image:

Follow the steps for item 2 (above) to adjust

the resolution of your computer.

Press the toggle output settings. Example:

[Fn]+[F4], Compaq [Fn]+[F4], Dell [Fn]+[F8],

Gateway [Fn]+[F4], IBM [Fn]+[F7], HP

[Fn]+[F4], NEC [Fn]+[F3], Toshiba [Fn]+[F5]

If you experience difficulty changing resolutions or

your monitor freezes, restart all equipment

including the projector.

4 The screen of the

®

®

If you are using a Microsoft

Windows

based

notebook

notebook: Some notebook PCs may deactivate their

computer is not

own screens when a second display device is in use.

displaying your

presentation

Each has a different way to be reactivated. Refer to

your computer's manual for detailed information.

®

®

If you are using an Apple

Mac

OS based

notebook: In System Preferences, open Display and

select Video Mirroring "On."

5 Image is unstable

Use "Tracking" to correct it. Refer to the "Image"

or flickering

section for more information.

Change the display color setting on your computer.

6 Image has vertical

Use "Frequency" to make an adjustment. Refer to

flickering bar

the "Image" section for more information.

Check and reconfigure the display mode of your

graphics card to make it compatible with the

projector.

7 Image is out of

Adjusts the focus ring on the projector lens.

focus

Make sure the projection screen is within the

required distance:

4.9 to 19.7 feet (1.5 to 6 meters)

Refer to the "How to Get a Preferred Image Size by

Adjusting Distance and Zoom" section for more

information.

8 Image is stretched

When you play a DVD encoded in anamorphic or 16:9

when displaying a

aspect ratio you may need to adjust the following

"widescreen"

settings:

DVD title

If you play a 4:3 format DVD title, please change the

format to 4:3 with the projector OSD.

If the image is still stretched, you will also need to

adjust the aspect ratio. Set up the display format to

16:9 (wide) aspect ratio on your DVD player.

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9 Image is too small

Adjust the zoom lever on the top of the projector.

or too large

Move the projector closer to or further from the

screen.

Press "MENU" on the control panel or remote

control. Go to "Image" > "Aspect Ratio" and try

different settings.

10 Image has slanted

If possible, reposition the projector so that it is

sides

centered on the screen and below the bottom of the

screen.

Press the Keystone correction keys on the control

panel or remote control until the image becomes

square.

Press "MENU" on the control panel or remote

control to open the OSD menu. Go to "Image" >

"Auto Keystone (X1140A/X1240/X1340W/P1340W)"

or "Image" > "Manual Keystone" to make

adjustments.

11 Image is reversed

Select "Image" > "Projection Mode (X1140A/X1240/

X1340W/P1340W)", "Image" > "Projection Location

(X1140A/X1240/X1340W/P1340W)" on the OSD and

adjust the projection direction.

Problems with the Projector

# Condition Solution

1 The projector stops responding

If possible, turn off the projector, then

to all controls

unplug the power cord and wait at least 30

seconds before reconnecting power.

2 Lamp burns out or makes a

When the lamp reaches the end of its useful

popping sound

life, it will burn out and may make a loud

popping sound. If this happens, the projector

will not turn on until the lamp module has

been replaced. To replace the lamp, follow

the procedures in the "Replacing the Lamp"

section.

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OSD Messages

# Condition Message Reminder

1 Message Fan Fail - the system fan is not working.

Projector Overheated - the projector has exceeded its

recommended operating temperature and must be allowed to

cool down before it is used. Please also check the dust filters if

they are installed. If the dust filter is clogged with dust, please

clean it.

Replace the lamp - the lamp is about to reach its maximum

lifetime. Prepare to replace it soon.

Fan Fail.

Lamp will automatically turn off soon.

Projector Overheated.

Lamp will automatically turn off soon.

Lamp is approaching the end of its useful life in full power operation.

Replacement suggested!

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LED & Alarm Definition Listing

LED Messages

Message Power LED LAMP LED TEMP LED

Red Blue Red Red

Standby

V-- -- --

(Power cord plugged in)

Power on -- V -- --

Lamp retry -- Quick

-- --

flashing

Turning off (Cooling

Quick

-- -- --

state)

flashing

Turning off (Cooling

V-- -- --

completed)

Error (Thermal failure) -- V -- V

Error (Fan lock failure) -- V -- Quick

flashing

Error (Lamp breakdown) -- V V --

Error (Color wheel

-- V Quick

--

failure)

flashing

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Replacing the Lamp

Use a screwdriver to remove the screw(s) from the cover, and then pull out the

lamp.

The projector will detect the lamp life itself. It will show you a warning message

"Lamp is approaching the end of its useful life in full power operation.

Replacement Suggested!" When you see this message, change the lamp as soon

as possible. Make sure the projector has been cooled down for at least 45

minutes before changing the lamp.

Warning: Lamp compartment is hot! Allow it to cool down before

changing lamp!

3

5

4

6

8

8

1

To remove the lamp:

1 Turn the projector off by pressing (POWER).

2 Allow the projector at least 45 minutes to cool down.

3 Disconnect the power cord.

4 Use a screwdriver to remove the screw from the cover. (Illustration #1)

5 Push up and remove the cover.

6 Remove and dispose of the lamp protection film (Illustration #2).

7 Remove the screw that secures the lamp module (Illustration #3).

8 Disconnect the lamp connector from the projector. Lift the handle so that

it stands up. Pull out the lamp module by force (Illustration #4).

To replace the lamp module, use a new lamp and follow illustrations # - # .

Warning: To reduce the risk of personal injury, do not drop the

lamp module or touch the lamp bulb. The bulb may shatter and

cause injury if it is dropped.

1

2

2

1

2

7

5

8

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Ceiling Mount Installation

If you wish to install the projector using a ceiling mount, please refer to the

steps below:

1 Drill four holes into a solid, structurally sound part of the ceiling, and

secure the mount base.

Note: Screws are not included. Please obtain the appropriate

screws for your type of ceiling.

2 Secure the ceiling rod using the appropriate type of cylinder screws.

mm

13

20

mm

49.9

mm

130 mm

8.4

mm

Ceiling Mount Base

- Attach to ceiling

Short Rod

Long Rod

Extension Rod

Large Cylinder Cap

Allen Key

Screw Type A

- For tighten/loosen

50 mm length / 8 mm diameter -

Tightening Screw

Medium Rod

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3 Use the appropriate number of screws for the projector size to attach the

projector to the ceiling mount bracket.

Note: It is recommended that you keep a reasonable space

between the bracket and the projector to allow for proper heat

distribution. Use two washers for extra support, if deemed

necessary.

4 Attach the ceiling bracket to the ceiling rod.

Screw Type B

Large Washer

Smaller Washer

Projector Bracket

Supports projector and

allows for adjustments

Spacer

- For heat dissipation

Tightening Screw

Large Cylinder Cap

Allen Key

- For tighten/loosen

Screw Type A

50 mm length -

/8 mm diameter

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5 Adjust the angle and positioning as necessary.

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Note: The appropriate type of screw and washer for each model is

listed in the table below. 3 mm diameter screws are enclosed in

the screw pack.

Models Screw Type B Washer Type

Diameter (mm) Length (mm) Large Small

X111/X1140/X1140A/

325VV

X1240/X1340W/P1340W

Tightening Screw

Allen Key

Allen Key

Tightening Screw

110.05 mm

81.5 mm

55 mm

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Specifications

The specifications below are subject to change without notice. For final specs,

please refer to Acer's marketing documentation.

Projection system

DLP

Resolution

X111/X1140A:

Native: SVGA (800 x 600)

Maximum: UXGA (1600 x 1200), 1080p (1920 x 1080)

X1240:

Native: XGA (1024 x 768)

Maximum: UXGA (1600 x 1200), 1080p (1920 x 1080)

X1340W/P1340W:

Native: WXGA (1280 x 800)

Maximum: UXGA (1600 x 1200), 1080p (1920 x 1080),

WUXGA (1920 x 1200) (support reduce blanking only)

Computer compatibility Refer to the "Compatibility Modes" section for more

information.

Video compatibility NTSC (3.58/4.43), PAL (M/N), PAL 60, SECAM, HDTV

(720p, 1080i, 1080p), EDTV (480p, 576p), SDTV (480i,

576i)

Aspect ratio

X111/X1140/X1140A/X1240:

Auto, 4:3 (native), 16:9

X1340W/P1340W:

Auto, 4:3, 16:9, Full, Letter Box

Displayable colors 1.07 billion colors

Projection lens F = 2.56 - 2.8, f = 21.00 mm - 23.00 mm,

1:1.1 Manual Zoom and Manual Focus

Projection screen size (diagonal)

X111/X1140/X1140A/X1240:

with clear focus

38" (96 cm) - 196" (497 cm)

X1340W/P1340W:

44" (111 cm) - 230" (584 cm)

Projection distance with clear

4.9' (1.5 m) - 19.7' (6 m)

focus

Throw ratio

X111/X1140/X1140A/X1240: 53" @ 2 m (1.86 -

2.04 : 1)

X1340W/P1340W: 63" @ 2 m (1.5 - 1.65 : 1)

Horizontal scan rate 31 - 99 kHz

Vertical refresh scan rate 48 - 120 Hz

Keystone correction +/-40 Degrees (Vertical), Manual & Auto

Digital zoom 2 X

Audio

X1140A/X1240/X1340W/P1340W: 2W x 1

Weight Approximate 2.0 kg (4.41 lbs.)

Dimensions (W x D x H) 264 x 220 x 78.4 mm (10.4" x 8.7" x 3.1")

Power supply Universal AC input 100 - 240 V, input frequency 50/60

Hz

Power consumption (typical) 240 W

Operating temperature 0ºC to 35ºC / 32ºF to 95ºF

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I/O connectors

Power socket x 1

USB x 1 (Type mini B)

VGA input x 1

Composite video x 1

S-Video x 1

RS232 x 1

Below items are for X1140A/X1240/X1340W

only.

3.5 mm audio jack input x 1

3.5 mm audio jack output x 1

VGA input x 2

VGA output x 1

Below item is for P1340W only.

HDMI V1.4 input x 1

Standard package contents

AC power cord x 1

VGA cable x 1

Remote control x 1

Battery x 2 (for the remote control)

User's guide (CD-ROM) x 1

Quick start guide x 1

Security card x 1

Accessory (optional)

Composite video cable x 1

Carrying case x 1

Dust filter x 1

* Design and specifications are subject to change without notice.

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Compatibility Modes

1 VGA Analog - PC Signal

H.Frequency

Mode Resolution V.Frequency [Hz]

[KHz]

60 31.47

72 37.86

VGA 640 x 480

75 37.50

85 43.27

120 61.91

56 35.20

60 37.88

72 48.08

SVGA 800 x 600

75 46.88

85 53.67

120 77.42

60 48.36

70 56.48

XGA 1024 x 768

75 60.02

85 68.67

120 98.96

70 63.85

1152 x 864

75 67.50

85 77.10

SXGA

60 63.98

72 76.97

1280 x 1024

75 79.98

85 91.15

1280 x 960 60 60.00

QuadVGA

1280 x 960 75 75.00

SXGA+ 1400 x 1050 60 65.32

UXGA 1600 x 1200 60 75.00

640 x 480 60 31.50

640 x 480 66.6 (67) 35.00

800 x 600 60 37.88

PowerBook G4

1024 x 768 60 48.36

1024 x 768 75 60.241

1152 x 870 75 68.681

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1280 x 768 60 47.78

1280 x 768 75 60.29

1280 x 768 85 68.63

1280 x 720 60 45.00

1280 x 800 60 49.70

1440 x 900 60 55.94

WXGA

1680 x 1050 60 65.29

1366 x 768 60 47.71

1920 x 1080-RB 60 66.60

1920 x 1080-EIA 60 67.50

1024 x 600 60 37.50

1920 x 1200-RB 59.95 74.04

2 HDMI - PC Signal (For P1340W)

H.Frequency

Mode Resolution V.Frequency [Hz]

[KHz]

VGA_60

59.94 31.469

VGA_72 72.809 37.861

VGA_75 75 37.5

640 x 480

VGA_85 85.008 43.269

VGA_120 119.518 61.91

SVGA_56

56.25 35.156

SVGA_60 60.317 37.879

SVGA_72 72.188 48.077

800 x 600

SVGA_75 75 46.875

SVGA_85 85.061 53.674

SVGA_120 119.854 77.425

XGA_60

60.004 48.363

XGA_70 70.069 56.476

1024 x 768

XGA_75 75.029 60.023

XGA_120 119.804 98.958

SXGA_75

75 67.5

1152 x 864

SXGA_85 84.99 77.094

SXGA_60

60.02 63.981

SXGA_72 72 76.97

1280 x 1024

SXGA_75 75.025 79.976

SXGA_85 85.024 91.146

QuadVGA_75 1280 x 960 75 75

SXGA+_60 1400 x 1050 59.978 65.317

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UXGA_60 1600 x 1200 60 75

Mac G4 640 x 480@60Hz 59.94 31.469

MAC13 640 x 480@67Hz 66.667 35

Mac G4 800 x 600@60Hz 60.317 37.879

Mac G4 1024 x 768@60Hz 60.004 48.363

MAC19 1024 x 768@75Hz 75.02 60.241

MAC21 1152 x 870@75Hz 75.061 68.681

WXGA_60

59.87 47.776

WXGA_75 74.893 60.289

1280 x 768

WXGA_85 84.837 68.633

WXGA_60 1280 x 720 60 45

WXGA_60 1280 x 800 59.81 49.702

WXGA_120 1280 x 800 119.909 101.563

WXGA+_60 1440 x 900 59.887 55.935

1680x1050_60 1680 x 1050 59.954 65.29

acer_16:9 1366 x 768 59.79 47.712

1920x1080_RB 1920 x1080 60 66.587

1920x1080_EIA 1920 x1080 60 67.5

acer_timing 1024 x 600 60 37.5

1920 x 1200-RB 1920 x 1200 59.95 74.038

3 HDMI - Video Signal (For P1340W)

Mode Resolution V.Frequency [Hz] H.Frequency [KHz]

720 x 480

480i

60 15.73

(1440 x 480)

480p 720 x 480 60 31.47

720 x 576

576i

50 15.63

(1440 x 576)

576p 720 x 576 50 31.25

720p 1280 x 720 60 45.00

720p 1280 x 720 50 37.50

1080i 1920 x 1080 60 33.75

1080i 1920 x 1080 50 28.13

1080p 1920 x 1080 60 67.50

1080p 1920 x 1080 50 56.26

1080p 1920 x 1080 24 27.00

1080p 1920 x 1080 23.98 26.97

4 YPbPr Signal

Mode Resolution V.Frequency [Hz] H.Frequency [KHz]

480i

720 x 480

59.94 15.73

480p

720 x 480

59.94 31.47

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576i

720 x 576

50.00 15.63

576p

720 x 576

50.00 31.25

720p

1280 x 720

60.00 45.00

720p

1280 x 720

50.00 37.50

1080i

1920 x 1080

60.00 33.75

1080i

1920 x 1080

50.00 28.13

1080p

1920 x 1080

60.00 67.5

1080p

1920 x 1080

50.00 56.26

1080p

1920 x 1080

24.00 27.00

1080p

1920 x 1080

23.98 26.97

5 Video, S-Video Signal

Mode V.Frequency [Hz] H.Frequency [KHz] fsc (MHz)

NTSC 15.73 60

3.58

PAL 15.63 50

4.43

SECAM 15.63 50

4.25 or 4.41

PAL-M 15.73 60

3.58

PAL-N 15.63 50

3.58

PAL-60 15.73 60

4.43

NTSC4.43 15.73 60

4.43