Indesit IWB 5105: Troubleshooting

GB

11

Troubleshooting

Your washing machine could fail to work. Before contacting the Technical Assistance Centre (

see “Assistance”

), make sure 

that the problem cannot be not solved easily using the following list. 

Problem:

The washing machine does not 

switch on.

The wash cycle does not start.

The washing machine does not 

take in water (the indicator light for 

the first wash cycle stage flashes 

rapidly).

The washing machine continuously 

takes in and drains water.

The washing machine does not 

drain or spin.

The washing machine vibrates a lot 

during the spin cycle.

The washing machine leaks.

The “option” indicator lights and the 

“start/pause” indicator light flash, 

while one of the “phase in progress” 

indicator lights and the “door lo-

cked” indicator light will remain lit in 

a fixed manner.

There is too much foam.

Possible causes / Solutions:

•  The appliance is not plugged into the socket fully, or is not making contact.

• There is no power in the house.

• The washing machine door is not closed properly.

• The ON/OFF button has not been pressed.

• The START/PAUSE button has not been pressed.

• The water tap has not been opened.

• A delayed start has been set (

see “Personalisation”).

• The water inlet hose is not connected to the tap.

• The hose is bent.

• The water tap has not been opened.

• There is no water supply in the house.

• The pressure is too low.

• The START/PAUSE button has not been pressed.

• The drain hose is not fitted at a height between 65 and 100 cm from the floor 

(

see “Installation”)

.

• The free end of the hose is under water (

see “Installation”)

.

• The wall drainage system is not fitted with a breather pipe.

If the problem persists even after these checks, turn off the water tap, switch 

the appliance off and contact the Assistance Service. If the dwelling is on one of 

the upper floors of a building, there may be problems relating to water drainage, 

causing the washing machine to fill with water and drain continuously. Special 

anti-draining valves are available in shops and help to avoid this inconvenience.

• The wash cycle does not include draining: some wash cycles require the drain 

phase to be started manually.

• The drain hose is bent (

see “Installation”)

.

• The drainage duct is clogged.

• The drum was not unlocked correctly during installation (

see “Installation”)

.

• The washing machine is not level (

see “Installation”)

.

•  The washing machine is trapped between cabinets and walls (

see “Installation”)

.

• The water inlet hose is not screwed on properly (

see “Installation”)

.

• The detergent dispenser drawer is blocked (for cleaning instructions, 

see 

“Care and maintenance”)

.

• The drain hose is not fixed properly (

see “Installation”

)

.

• Switch off the machine and unplug it, wait for approximately 1 minute and 

then switch it back on again.

  If the problem persists, contact the Technical Assistance Service.

• The detergent is not suitable for machine washing (it should display the text 

“for washing machines” or “hand and machine wash”, or the like).

• Too much detergent was used.