Yamaha DV-C6860: Troubleshooting

Troubleshooting: Yamaha DV-C6860

Troubleshooting

Problem Solution

English

No audio at digital output Check the digital connections.

If you are playing a DTS source, check that your receiver can

decode DTS and “DIGITAL OUTPUT” is set to “ALL” (see

page 23).

If you are playing an MPEG-2 source, check that your

receiver can decode MPEG-2. Otherwise, make sure

“DIGITAL OUTPUT” is set to “PCM ONLY” (see page 23).

Check if the audio format of the selected audio language

matches your receiver capabilities.

Disc does not play The DVD+R/RW, DVD-R/RW, CD-R/RW must be

finalized.

Ensure the disc label is facing up.

Check if the disc is defective by trying another disc.

If you have recorded a picture CD or MP3 CD yourself,

ensure that your disc contains at least 10 pictures or 5 MP3

tracks.

Region code is incorrect (see “Region codes” on page 2).

Picture freezes momentarily

Check the disc for fingerprints/scratches and clean it with a

during playback

soft cloth wiping from center to edge.

This unit does not respond to

Aim the remote control directly at the remote control

the remote control

sensor on the front panel of this unit.

Reduce the distance of the remote control from this unit.

Replace the batteries in the remote control.

Reinsert the batteries with their polarities (+/ signs) as

indicated.

Buttons do not work To completely reset this unit, unplug the AC cord from the

AC outlet for 5-10 seconds.

This unit does not respond to

Operations may not be permitted by the disc. Refer to the

some operating commands

instructions of the disc jacket.

during playback

This unit cannot read CDs/

Use a commonly available CD/DVD lens cleaner to clean

DVDs

the lens before sending this unit for repair.

Menu items cannot be selected Press STOP (9) twice on the remote control before

selecting Setup Menu.

Depending on the disc availability, some menu items cannot

be selected.

Unable to turn on or off a

Check that the video signal output is switch to “YUV” (see

progressive scan

“Switching the YUV/RGB” on page 27).

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