Yamaha DV-C6860: Troubleshooting

Troubleshooting: Yamaha DV-C6860

Troubleshooting

Problem Solution

English

No audio at digital output – Check the digital connections.

– If you are playing a DTS source, check that your receiver can

decode DTS and “DIGITAL OUTPUT” is set to “ALL” (see

page 23).

– If you are playing an MPEG-2 source, check that your

receiver can decode MPEG-2. Otherwise, make sure

“DIGITAL OUTPUT” is set to “PCM ONLY” (see page 23).

– Check if the audio format of the selected audio language

matches your receiver capabilities.

Disc does not play – The DVD+R/RW, DVD-R/RW, CD-R/RW must be

finalized.

– Ensure the disc label is facing up.

– Check if the disc is defective by trying another disc.

– If you have recorded a picture CD or MP3 CD yourself,

ensure that your disc contains at least 10 pictures or 5 MP3

tracks.

– Region code is incorrect (see “Region codes” on page 2).

Picture freezes momentarily

– Check the disc for fingerprints/scratches and clean it with a

during playback

soft cloth wiping from center to edge.

This unit does not respond to

– Aim the remote control directly at the remote control

the remote control

sensor on the front panel of this unit.

– Reduce the distance of the remote control from this unit.

– Replace the batteries in the remote control.

– Reinsert the batteries with their polarities (+/– signs) as

indicated.

Buttons do not work – To completely reset this unit, unplug the AC cord from the

AC outlet for 5-10 seconds.

This unit does not respond to

– Operations may not be permitted by the disc. Refer to the

some operating commands

instructions of the disc jacket.

during playback

This unit cannot read CDs/

– Use a commonly available CD/DVD lens cleaner to clean

DVDs

the lens before sending this unit for repair.

Menu items cannot be selected – Press STOP (9) twice on the remote control before

selecting Setup Menu.

– Depending on the disc availability, some menu items cannot

be selected.

Unable to turn on or off a

– Check that the video signal output is switch to “YUV” (see

progressive scan

“Switching the YUV/RGB” on page 27).

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