Acme MP01: 5.2 Frequently Asked Questions

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5.2 Frequently Asked Questions

Question 1. When I try to disconnect the USB device, I keep on getting “The

device ‘Generic volume’ cannot be stopped right now. Try stopping the device

again later.” message, what should I do?

Closeanyprogramthatmightbeaccessingdataontheplayer,includingWindows®

Explorer.Ifitdoesnotwork,closeallprogramsandwaitforanother20seconds,

thentrythegreenarrowiconagain.Ifitstilldoesnotwork,youshouldshutdownthe

player and disconnect the USB cable.

Question 2. I find new file names and folder names that I never created before

or they have strange gibberish names.

Mostlikely,theplayer’sfileallocationtable(FAT)hasbeencorrupted.Thismightbe

duetotheplayershuttingdown(duetolowbatterypower)whilereadingorwriting

toyourcomputerbytheUSBconnection.WindowsandMacintoshoftenwriteextra

files to the hard disk such as finder.def or System volume info. These are normal and

willnotdoanyharmtotheplayer.

Question 3. I used my player to transfer files back and forth between different

computers. Will defragmenting the player hard disk do any harm to it?

Defragmenting the player hard disk may be useful after having transferred many files

toandfromtheplayer.Itisneverharmfultousethedefragmentontheplayer.Make

surenootherprogramsarerunningwhileusingtheWindows®defragmentutility.

Makesureyouhaveconnectedtheplayerwiththeexternalpoweradapterduring

this procedure.

Question 4. My files have disappeared from the player.

Makesurethatyoubrowseyourfilesviathecorrectbrowser modewhichmeans

correctfilteredviewssuchasPhotos,Music,orMovies.

Question 5. During power on, why does the TV will have a short flashing, blue

screen or screensaver?

Thisisnormal,whenthesysteminitializes,itwillsetupthecorrespondingparameters

soitcanoutputthecorrectvideosignaltotheTV,duringtheinitializingtime,theTV

willreceiveincorrectsignalsorthesignalswillnotbestableandwillcausetheTV

screentoflash,someTV’swilltreatthisasnosignal,andwilldisplayabluescreen

or screensaver.

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