Gigabyte GA-8I865P: Troubleshooting

Troubleshooting

If you encounter any trouble during boot up, please follow the troubleshooting

English

procedures .

START

Turn off the power and unplug the AC power cable, then

remove all of the add-on cards and cables from motherboard.

Yes

Please isolate

Please make sure motherboard & chassis are not short ?

the short pin.

No

Failure has been excluded.

Make sure the

No

Please make sure all jumper settings (such as CPU system bus

jumper setting

speed, frequency ratio, voltage and etc.) are set properly.

are correct.

Yes

Failure has been excluded.

Plug the CPU

cooling fan power

No

in the CPU fan

Check if the CPU cooling fan attached to CPU properly. ls

connector. Plug in

CPU cooling fan power connected to CPU_FAN

the AC power

properly?

connector.

Yes

Failure has been excluded.

Insert and push

No

the memory

Check if the memory install properly into the DIMM slot.

module vertically

into the DIMM slot.

Yes

Failure has been excluded.

Insert the VGA card. Then plug in ATX power cable and

turn on the system.

A

- 82 -GA-8I865P(-G) Motherboard

English

A

The problem could

be caused by

power supply, CPU,

memory or CPU/

No

memory socket

Is memory LED on and CPU fan running?

itself.

Yes

Failure has been excluded.

No

Perhaps your VGA

card / VGA slot or

Check if there is display.

monitor is defective.

Yes

Failure has been excluded.

Turn off the system. Reboot after keyboard and mouse

have been plugged in.

It is possible that

No

your keyboard or

keyboard connector

Check if keyboard is working properly.

is defective.

Yes

Press <Del> to enter BIOS setup. Choose "Load

Optimized Defaults" and save then exit setup.

Failure has been excluded.

No

The problem was

Turn off the system and re-connect the IDE cable. Check

probably caused by

if the system can reboot successfully.

the IDE device /

connector or cable.

Yes

Reinstall Windows OS, and reinstall add-on cards and cables.

Then try to reboot the system.

Failure has been excluded.

END

If the above procedure unable to solve your problem, please contact with your local retailer or

national distributor for help. Or, you could submit your question to the service mail via Gigabyte

website technical support zone

(http://www.gigabyte.com.tw). The appropriate response will be provided ASAP.

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Appendix