Gigabyte GA-8GE800: Troubleshooting
Troubleshooting: Gigabyte GA-8GE800
Troubleshooting
If you encounter any trouble during boot up, please follow the troubleshooting
English
procedures .
START
Turn off the power and unplug the AC power cable, then
remove all of the add-on cards and cables from motherboard.
Yes
Please make sure motherboard & chassis are not short
Please isolate
?
the short pin.
No
Failure has been excluded.
Make sure the
No
Please make sure all jumper settings (such as CPU system bus
jumper setting
speed, frequency ratio, voltage and etc.) are set properly.
are correct.
Yes
Failure has been excluded.
Plug the CPU
cooling fan power
No
in the CPU fan
Check if the CPU cooling fan attached to CPU properly. ls
connector. Plug in
CPU cooling fan power connected to CPU_FAN
the AC power
properly?
connector.
Yes
Failure has been excluded.
Insert and push
No
the memory
Check if the memory install properly into the DIMM slot.
module vertically
into the DIMM slot.
Yes
Failure has been excluded.
Insert the VGA card. Then plug in ATX power cable and
turn on the system.
A
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English
A
The problem could
be caused by
power supply, CPU,
memory or CPU/
No
memory socket
Is memory LED on and CPU fan running?
itself.
Yes
Failure has been excluded.
No
Perhaps your VGA
card / VGA slot or
Check if there is display.
monitor is defective.
Yes
Failure has been excluded.
Turn off the system. Reboot after keyboard and mouse
have been plugged in.
It is possible that
No
your keyboard or
keyboard connector
Check if keyboard is working properly.
is defective.
Yes
Press <Del> to enter BIOS setup. Choose "Load
Optimized Defaults" and save then exit setup.
Failure has been excluded.
No
The problem was
Turn off the system and re-connect the IDE cable. Check
probably caused by
if the system can reboot successfully.
the IDE device /
connector or cable.
Yes
Reinstall Windows OS, and reinstall add-on cards and cables.
Then try to reboot the system.
Failure has been excluded.
END
If the above procedure unable to solve your problem, please contact with your local retailer or
national distributor for help. Or, you could submit your question to the service mail via Gigabyte
website technical support zone
(http://www.gigabyte.com.tw). The appropriate response will be provided ASAP.
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Appendix
English
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- 105 -
Memo
English
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- 107 -
Memo
CONTACT US
Contact us via the information in this page all over the world.
— Taiwan
— The Netherlands
English
Gigabyte Technology Co., Ltd.
Giga-Byte Technology B.V.
Address: No.6, Bau Chiang Road, Hsin-Tien, Taipei
Address: Postbus 1385, 5602 BJ, Eindhoven, The
Hsien, Taiwan, R.O.C.
Netherlands
TEL: 886 (2) 8912-4888 (50 lines)
Tel: +31 40 290 2088
FAX: 886 (2) 8912-4004
Fax: +31 40 290 2089
Technical issue:
E-mail:info@giga-byte.nl
http://tw.giga-byte.com/support/service_main.htm
Web Address: http://www.giga-byte.nl
Non-Technical issue:
— China
smsupport@gigabyte.com.tw
Shanghai Office
Web Address: http://www.gigabyte.com.tw
Tel: 86-21-64737410
— USA
Fax: 86-21-64453227
G.B.T. INC.
Web Address: www.gigabyte.com.cn
Address: 17358 Railroad St, City of Industry, CA
GuangZhou Office
91748.
Tel: 86-20-87586273
Tel: 1 (626) 854-9338
Fax: 86-20-87544306
Fax: 1 (626) 854-9339
Web Address: www.gigabyte.com.cn
E-mail: sales@giga-byte.com
Beijing Office
support@giga-byte.com
Tel:86-10-82856054
Web Address: www.giga-byte.com
86-10-82856064
— Germany
86-10-82856094
G.B.T. Technology Trading GmbH
Fax: 86-10-82856575
Tel: 49-40-2533040
Web Address: www.gigabyte.com.cn
Fax: 49-40-25492343 (Sales)
E-mail:bjsupport@gigabyte.com.cn
Tel: 49-01803-428468 (Tech.)
Chengdu Office
Fax: 49-01803-428329 (Tech.)
Tel: 86-28-85236930
E-mail:support@gigabyte.de
Fax: 86-28-85256822
Web Address: www.gigabyte.de
Web Address: www.gigabyte.com.cn
— JAPAN/Nippon Giga-Byte Corporation
Web Address: www.gigabyte.co.jp
— U.K
G.B.T. TECH. CO. LTD.
Tel: 44-1908-362700
Fax: 44-1908-362709
E-mail:support@gbt-tech.co.uk
Web Address: www.gbt-tech.co.uk
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