ZyXEL Communications POWERLINE PL-100: Troubleshooting

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Connecting the PL-100 to a Computer

1 Connect an Ethernet cable to the port on the PL-100.

2 Connect the other end of this Ethernet cable to the Ethernet port of your

computer.

3 Plug the PL-100 into a wall socket that is near your computer.

4 Confirm that the PWR, LINK and ETHN LEDs on the PL-100 are on.

Troubleshooting

The PWR LED is off when the PL-100 is plugged into an outlet.

• Make sure the outlet is working by plugging another electric device into it. If it

is working, plug in the PL-100 again. If the PL-100 LED still does not light,

contact our technical support.

The

LINK

LED is off and the PL-100 is not detecting another Homeplug device.

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• Use the PL-100 Configuration Utility to detect all other Homeplug devices on

your power line network. Try plugging a second Homeplug device into an

adjacent socket (to your PL-100) and see if the lights light up. If you are still

having a problem, please contact our technical support line.

The

ETHN

LED is off, the Ethernet port does not detect a LAN connection.

• Check the Ethernet adapter on your computer and make sure it’s enabled and

working properly.

Check that all Ethernet cables are securely connected at all ports and are the

correct type (Cat-5 or higher).

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