HP 8270: Scanner will not turn on Scanner lamp stays on Scanner does not scan right away Buttons appear not to work
Scanner will not turn on Scanner lamp stays on Scanner does not scan right away Buttons appear not to work: HP 8270
Table of contents
- How to use the scanner Scanner setup Where to get additional information How to use the HP Photosmart Software
- Front panel and accessories overview Front panel buttons
- Chapter 1 Transparent materials adapter (TMA) Automatic document feeder (ADF) Scanning overview Scan from the scanner front panel buttons Scan from HP Solution Center
- Scan from other software programs Select original type–document or picture Scan documents Scan pictures
- Scan multiple pictures with one scan Scan text for editing Save a document to a drive, disk, or CD
- E-mail a scanned document or picture Make copies
- Cancel a scan in progress Change scan settings Use the Power Save button
- How to scan from the automatic document feeder (ADF) Choose acceptable media for the ADF Load originals in the ADF
- Scan two-sided documents from the ADF Make copies from the ADF
- How to scan from the transparent materials adapter (TMA) Tips for scanning transparent items Scan slides
- Chapter 3
- Scan negatives
- Chapter 3
- Care and maintenance Clean the scanner glass Clean the transparent materials adapter (TMA) Clean and maintain the automatic document feeder (ADF)
- Clean the ADF scan glass Maintain the ADF Order maintenance and scanner supplies
- Troubleshooting 5 Scanner installation or setup problems Uninstall and reinstall the software Check the cables
- Cable type Action Scanner initialization or hardware problems Scanner is off Reset the scanner Test the scanner hardware
- Scanner has stopped working properly Paper jams Additional troubleshooting information Scanner operation problems
- Scanner will not turn on Scanner lamp stays on Scanner does not scan right away Buttons appear not to work
- Resolve issues with scanning documents or text (OCR) Scanned image is fuzzy Scanner is scanning items very slowly Scanner glass needs to be cleaned
- Slides, negatives, and TMA issues The image cannot be enlarged Incorrect colors print, or the image is too light or dark Dots or streaks appear in the scanned image The scanned images are dark The TMA does not work at all
- No light or only dim light is visible in the TMA after selecting slides or negatives in the Scan dialog box
- Product support 6 Accessibility Web site HP Scanjet Web site Support process
- Regulatory information and 7 product specifications Scanner specifications
- Name Description Transparent materials adapter (TMA) specifications Automatic document feeder (ADF) specifications
- Environmental specifications for the scanner, ADF, and TMA
Chapter 5
Scanner will not turn on
If the scanner will not turn on when you press the front panel scanner buttons, there
may be one of two reasons:
● The scanner may be turned off. Be sure the power cable is plugged in.
● The scanner may have been unplugged. Check to see that the power cable has
not become disconnected from the scanner or unplugged from the power source.
● Check to see that the ADF cable has not become disconnected from the scanner.
Scanner lamp stays on
The scanner lamp should time out and turn off automatically after a period of inactivity
(about 15 minutes). This is the Power Save mode.
Scanner does not scan right away
Check to be sure the power cord is plugged in.
If the scanner has not been used for a while, the scanner lamp might need to go
through a warm-up period before scanning can begin. If the scanner lamp needs to
warm up, it takes a moment after starting the software or pressing a scanner button
for scanning to begin.
Buttons appear not to work
After each step, start a scan to see if the buttons are working. If not, proceed with the
next step.
● A cable might be loose. Ensure that the USB cable, the ADF cable, and the
power cable are securely connected.
● Unplug the power cable from the power source, and then plug it back in.
● Ensure that the power cord is plugged in.
● Restart your computer.
● The buttons might be disabled. Try the following procedure:
– Open Control Panel, select Scanners and Cameras, and then select your
scanner model from the list.
– Open Properties, and then click the Events tab. From the Scanner events
list, select Scan Document button press.
– Ensure that the HP Scanning software option is selected.
– Windows 98 and Windows 2000: Ensure that the Disable Device Events
option is not selected.
– Windows Me and Windows XP: Ensure the Take No Action option is not
selected.
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HP Scanjet 8270 Document Flatbed Scanner
