Apple AppleCare Protection Plan for Mac: instruction

AppleCare

Protection Plan

Getting Started Guide

Contents

5 English

45 Русскии

69 Polski

89 Ελληνικά

111 Magyar

AppleCare Protection Plan

Fact Sheet

Service and support from the people who know your Mac best

The AppleCare Protection Plan extends the complimentary coverage on your Mac to up to three

*

years of world-class support.

The plan includes expert telephone technical support, global repair,

**

onsite repairs for desktop computers,

and web-based resources.

Coverage information

To qualify for the AppleCare Protection Plan, your Mac must still be under its original Apple hardware

warranty. Keep the confirmation of coverage and the original sales receipts for your Apple product(s)

and the AppleCare Protection Plan. Proof of purchase may be required if there is any question as to

your product’s eligibility for AppleCare Protection Plan coverage.

A separate AppleCare Protection Plan must be purchased for each Mac to be covered.

This AppleCare Protection Plan covers the Apple product(s) listed on the front left corner of this

package. If you find that you have purchased a plan that does not match your Apple product(s), call the

Apple phone number in the Quick Reference Guide.

Coverage for an Apple display is provided for Mac customers provided the computer and display were

purchased at the same time and registered under the same plan.

The plan covers an Apple-branded keyboard, mouse, Magic Trackpad, and Apple Battery Charger if

included with the covered computer (or purchased with Mac mini). The plan also covers an

AirPort Express or AirPort Extreme Base Station, Time Capsule, AirPort Extreme Card, Apple RAM,

MacBook Air SuperDrive you own, have purchased up to two years before your Mac purchase, and

use with the compatible covered computer.

If you sell the covered computer before the AppleCare Protection Plan expires, you may transfer the

**

plan’s coverage to the computer’s new owner.

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Technical support options

If you experience difficulties with your covered product, refer to the Quick Reference Guide for

troubleshooting tips. If you are not able to resolve the issue, Apple technical support representatives

can help troubleshoot Apple hardware, the Mac OS, and many Apple-branded consumer

applications. Apple technical support contact information and hours of operations are listed in

the Quick Reference Guide.

Hardware repair service

Only the AppleCare Protection Plan ensures that Apple-authorized technicians will perform qualified

repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from

your Apple computer’s original purchase date. One or more of the following service options may

apply: carry-in service, direct mail-in service, onsite service, and Do-It-Yourself parts (which allow you to

service your own product).

* From the computer’s purchase date.

** See the enclosed AppleCare Protection Plan Terms and Conditions for complete details.

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English