Apple AppleCare Protection Plan for Mac: 6.2 Apple reserves the right to change the method by which Apple may provide repair or

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for many Covered Equipment parts, allowing you to service your own product. If express 

replacement or DIY parts service is available in the circumstances, the following process 

will apply. 

(a)   Service where Apple requires return of the replaced product or part. Apple may 

require a credit card authorization as security for the retail price of the replacement 

product or part and applicable shipping costs. If you are unable to provide credit 

card authorization, service may not be available to you and Apple will offer 

alternative arrangements for service. Apple will ship a replacement product or 

part to you with installation instructions, if applicable, and any requirements for 

the return of the replaced product or part. If you follow the instructions, Apple will 

cancel the credit card authorization, so you will not be charged for the product 

or part and shipping to and from your location. If you fail to return the replaced 

product or part as instructed or return a replaced product or part that is ineligible 

for service, Apple will charge the credit card for the authorized amount. 

(b)   Service where Apple does not require return of the replaced product or part. 

Apple will ship you free of charge a replacement product or part accompanied by 

instructions on installation, if applicable, and any requirements for the disposal of 

the replaced product or part. 

(c)   Apple is not responsible for any labor costs you incur relating to express 

replacement or DIY parts service. Should you require further assistance, contact 

Apple at the telephone number listed in the Guide.

6.2

  Apple reserves the right to change the method by which Apple may provide repair or 

replacement service to you, and your Covered Equipment’s eligibility to receive a particular 

method of service. Service will be limited to the options available in the country where 

service is requested. Service options, parts availability and response times may vary according 

to country. You may be responsible for shipping and handling charges if the Covered 

Equipment cannot be serviced in the country it is in. If you seek service in a country that is 

not the country of purchase, you will comply with all applicable import and export laws and 

regulations and be responsible for all custom duties, V.A.T. and other associated taxes and 

charges. For international service, Apple may repair or exchange defective products and parts 

with comparable products and parts that comply with local standards.