Apple AppleCare Protection Plan for Mac: LUXEMBOURG THE NETHERLANDS
LUXEMBOURG THE NETHERLANDS: Apple AppleCare Protection Plan for Mac
Table of contents
- Fact Sheet Service and support from the people who know your Mac best Coverage information
- Technical support options Hardware repair service
- Quick Reference Guide 1. Check connections. 2. Disconnect peripheral devices. 3. Refer to the troubleshooting section of the users guide for your Mac, the onscreen help, and the Apple Support website.
- 4. Try these troubleshooting steps. 5. Contact Apple for assistance.
- Terms and Conditions 1. The Plan 2. When Coverage Begins and Ends
- 3. What is Covered? 3.1 Hardware Service 3.2 Covered Equipment
- 3.3 Technical Support 3.4 Scope of Technical Support
- 4. What is Not Covered? 4.1 Hardware Service 4.2 Technical Support
- 5. How to Obtain Service and Support
- 6. Hardware Service Options 6.1 Apple will provide hardware services through one or more of the following options:
- 6.2 Apple reserves the right to change the method by which Apple may provide repair or
- 7. Your Responsibilities 8. Limitation of Liability
- 9. Cancellation
- 10. Transfer of Plan
- 11. General
- 12. Country, Province and State Variations
- United Kingdom
- IRELAND
- AUSTRIA BELGIUM DENMARK
- FINLAND
- FRANCE
- Section 9 – Section 9 is completed and amended as follows:
- In accordance with Article L.211-15 of the French Consumer code, the following Articles apply to
- GERMANY
- Section 9 - Section 9 is replaced by the following:
- GREECE
- HUNGARY
- Section 11 (v) is replaced by the following provision: ITALY
- Section 8 -
- LUXEMBOURG THE NETHERLANDS
- NORWAY
- POLAND
- THE SERVICE. NOTHING IN THIS PLAN SHALL PREJUDICE CONSUMER RIGHTS GRANTED BY THE
- PORTUGAL
- RUSSIA
- SPAIN
- Sweden
- Section 9 - Section 9 is completed as follows:
- SWITZERLAND
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English
If you are a consumer, in the event Apple cancels this Plan, you will receive from Apple a
cancellation fee equal to double the cancellation fee that you would have paid if you had
cancelled the Plan at the time Apple cancels.
If you are a consumer and you have entered this Plan through the Apple Store web site or through
the phone, you may cancel this Plan within fourteen days following your purchase of the plan.
You will receive full refund. Articles 50 - 61 of the Italian Legislative Decree No. 206 of 6 September
2005 (Consumer Protection Code) will apply to this Plan if (i) this Plan is entered through the
Apple Store web site, or (ii) this Plan is executed as a “distance contract”.
LUXEMBOURG
Section 9 - If you cancel more than 30 days after your receipt of this Plan, you will receive a pro-
rata refund of the Plan’s original purchase price, less a cancellation fee of €25.00 or 10 per cent of
the pro-rata amount, whichever is less.
THE NETHERLANDS
Section 8 (Limitation of liability) is replaced by the following:
For consumers
The benefits conferred by this Plan are in addition to all rights and remedies provided to you by
the applicable mandatory (consumer) laws, including your right to seek for damages in the event
of total or partial non-conformity or inadequate performance by Apple of any of its contractual
obligations.
For non-consumers
This Plan sets out the full extent of Apple’s obligations and liabilities in respect of the performance
of any services under this Plan. There are no warranties, conditions or other terms that are binding
on Apple except as expressly stated in this Plan. Any warranty, condition or other term concerning
products or services which might otherwise be implied into or incorporated in this Plan by the
applicable law (including, but not limited to, any implied term as to quality, fitness for purpose,
reasonable care and skill) is hereby expressly excluded to the maximum extent permitted by law.
In particular, Apple shall not be responsible for ensuring that the Plan is suitable for your purposes.
To the maximum extent permitted by applicable mandatory law, Apple and its employees and
agents will under no circumstances be liable to you or any subsequent owner for any indirect
