Apple AppleCare Protection Plan for Mac: United Kingdom
United Kingdom: Apple AppleCare Protection Plan for Mac
Table of contents
- Fact Sheet Service and support from the people who know your Mac best Coverage information
- Technical support options Hardware repair service
- Quick Reference Guide 1. Check connections. 2. Disconnect peripheral devices. 3. Refer to the troubleshooting section of the users guide for your Mac, the onscreen help, and the Apple Support website.
- 4. Try these troubleshooting steps. 5. Contact Apple for assistance.
- Terms and Conditions 1. The Plan 2. When Coverage Begins and Ends
- 3. What is Covered? 3.1 Hardware Service 3.2 Covered Equipment
- 3.3 Technical Support 3.4 Scope of Technical Support
- 4. What is Not Covered? 4.1 Hardware Service 4.2 Technical Support
- 5. How to Obtain Service and Support
- 6. Hardware Service Options 6.1 Apple will provide hardware services through one or more of the following options:
- 6.2 Apple reserves the right to change the method by which Apple may provide repair or
- 7. Your Responsibilities 8. Limitation of Liability
- 9. Cancellation
- 10. Transfer of Plan
- 11. General
- 12. Country, Province and State Variations
- United Kingdom
- IRELAND
- AUSTRIA BELGIUM DENMARK
- FINLAND
- FRANCE
- Section 9 – Section 9 is completed and amended as follows:
- In accordance with Article L.211-15 of the French Consumer code, the following Articles apply to
- GERMANY
- Section 9 - Section 9 is replaced by the following:
- GREECE
- HUNGARY
- Section 11 (v) is replaced by the following provision: ITALY
- Section 8 -
- LUXEMBOURG THE NETHERLANDS
- NORWAY
- POLAND
- THE SERVICE. NOTHING IN THIS PLAN SHALL PREJUDICE CONSUMER RIGHTS GRANTED BY THE
- PORTUGAL
- RUSSIA
- SPAIN
- Sweden
- Section 9 - Section 9 is completed as follows:
- SWITZERLAND
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English
United Kingdom
Section 8 - Section 8 is replaced by the following provisions:
8.1 - Apple is not responsible for ensuring that the Plan is suitable for your required purpose.
8.2 - Nothing in these Terms and Conditions shall limit or exclude Apple’s liability (i) for death
or personal injury caused by its negligence or (ii) for fraud or (iii) any liability which cannot be
excluded by law.
8.3 - Subject to clauses 8.2 and 8.4, Apple will not be liable whether in contract, tort (including
negligence) or otherwise for any loss or damage caused by it or its employees or agents under
and / or in connection with this Plan:
i) where such loss or damage is not a reasonably foreseeable result of any such breach; or
ii) for any increase in loss or damage resulting from breach by you of any term of this Plan;
or
iii) for any losses that relate to a business operated by you (including without limitation lost
data, lost profits or business interruption).
8.4 Subject to clause 8.2, if you are not a consumer, (i) Apple’s maximum liability whether in
contract, tort (including negligence) or otherwise for any loss or damage caused by it or its
employees or agents under and / or in connection with this Plan shall be limited to a sum
equivalent to the amount which you paid Apple for the Plan.
8.5 – These terms and conditions do not affect your statutory rights as a consumer, nor your right
to cancel the Plan as per Section 9. For further information about your statutory rights contact
your local Trading Standards Department or Citizens’ Advice Bureau.
Section 9 - You have the right to cancel this Plan within forty-five (45) days of purchase and
receive a full refund unless you have received support or services under the Plan. After the 45-day
cancellation period, you may cancel the Plan at any time within the Plan’s term and obtain a pro
rata refund of the Plan’s original purchase price, based on the remaining period of full unexpired
months of cover provided by the Plan. If you have received service and support, the Plan will
continue in accordance with these Terms and Conditions.
Section 11 (ix) is replaced with the following:
