Apple AppleCare Protection Plan for Mac: In accordance with Article L.211-15 of the French Consumer code, the following Articles apply to

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English

If you are a consumer and have purchased the Plan by way of a “distance selling” technique, as per 

French consumer laws, paragraph (ii) of Section 11 (General Terms) is replaced with the following: 

Apple is not responsible for any failures or delays in performing under the Plan that are due to 

(i) you, (ii) an unforeseeable and insuperable action or omission of a third party or (iii) a force 

majeure event.

Moreover, in accordance with French law, apart from this Plan, and if applicable, Apple provides 

consumers a guarantee for defects of conformity (Articles L.211-1 et seq. of the French Consumer 

code) and for hidden defects under the conditions stated in Articles 1641 to 1649 of the French 

Civil code. 

In accordance with Article L.211-15 of the French Consumer code, the following Articles apply to 

consumers and are here below reproduced in their entirety (as translated by Apple):

Article L.211-4 of the French Consumer code: “The seller must deliver a good which conforms 

to the contract and will be liable for defects of conformity existing at the time of delivery. The 

seller will also be liable for defects of conformity resulting from the packing, the instructions for 

assembly or the installation when the seller was in charge of installation pursuant to the contract 

or when the said installation is carried out under the seller’s responsibility”.

Article L.211-5 of the French Consumer code: “To be conform to the contract, the good must:

1° Be fit for the purpose for which a good of the same type is normally used and, if applicable:

-  comply with the description given by the seller and possess the qualities which the seller has 

held out to the buyer as a sample or model;

-  have the qualities which the buyer can legitimately expect, taking into account the public 

statements made by the seller, the producer or its representative, including in advertising or on 

labelling;

2° Or have the features defined by mutual agreement of the parties or be fit for any special use 

sought by the buyer, made known to the seller and which the seller has accepted.”

Article L.211-12 of the French Consumer code: ”Legal action based on defect of conformity lapses 

two years after delivery of the good.”

Article 1641 of the French Civil code: “The Seller is bound by a warranty on account of the hidden 

defects of the good sold that render it unfit for the use for which it was intended, or that so