Apple AppleCare Protection Plan for Mac: Quick Reference Guide 1. Check connections. 2. Disconnect peripheral devices. 3. Refer to the troubleshooting section of the users guide for your Mac, the onscreen help, and the Apple Support website.
Quick Reference Guide 1. Check connections. 2. Disconnect peripheral devices. 3. Refer to the troubleshooting section of the users guide for your Mac, the onscreen help, and the Apple Support website.: Apple AppleCare Protection Plan for Mac
Table of contents
- Fact Sheet Service and support from the people who know your Mac best Coverage information
- Technical support options Hardware repair service
- Quick Reference Guide 1. Check connections. 2. Disconnect peripheral devices. 3. Refer to the troubleshooting section of the users guide for your Mac, the onscreen help, and the Apple Support website.
- 4. Try these troubleshooting steps. 5. Contact Apple for assistance.
- Terms and Conditions 1. The Plan 2. When Coverage Begins and Ends
- 3. What is Covered? 3.1 Hardware Service 3.2 Covered Equipment
- 3.3 Technical Support 3.4 Scope of Technical Support
- 4. What is Not Covered? 4.1 Hardware Service 4.2 Technical Support
- 5. How to Obtain Service and Support
- 6. Hardware Service Options 6.1 Apple will provide hardware services through one or more of the following options:
- 6.2 Apple reserves the right to change the method by which Apple may provide repair or
- 7. Your Responsibilities 8. Limitation of Liability
- 9. Cancellation
- 10. Transfer of Plan
- 11. General
- 12. Country, Province and State Variations
- United Kingdom
- IRELAND
- AUSTRIA BELGIUM DENMARK
- FINLAND
- FRANCE
- Section 9 – Section 9 is completed and amended as follows:
- In accordance with Article L.211-15 of the French Consumer code, the following Articles apply to
- GERMANY
- Section 9 - Section 9 is replaced by the following:
- GREECE
- HUNGARY
- Section 11 (v) is replaced by the following provision: ITALY
- Section 8 -
- LUXEMBOURG THE NETHERLANDS
- NORWAY
- POLAND
- THE SERVICE. NOTHING IN THIS PLAN SHALL PREJUDICE CONSUMER RIGHTS GRANTED BY THE
- PORTUGAL
- RUSSIA
- SPAIN
- Sweden
- Section 9 - Section 9 is completed as follows:
- SWITZERLAND
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English
Try these simple steps before contacting Apple for help.
If you experience difficulties with your Mac, try these troubleshooting steps. If the issue persists,
proceed to the next step. As a precaution, you should back up your data before you perform any of
these steps.
1. Check connections.
Turn off the computer and ensure that all cables are securely connected to the computer. Turn the
computer back on to see if the issue is resolved.
2. Disconnect peripheral devices.
Turn off the computer. Disconnect all peripheral devices except the display, mouse, and keyboard.
Turn on the computer. If the issue is resolved, try to isolate it to a particular peripheral device by
turning off the computer, reconnecting devices one at a time, and turning on the computer after
connecting each device.
3. Refer to the troubleshooting section of the users guide for your Mac, the onscreen help, and
the Apple Support website.
From the desktop menu bar, open the Help menu and choose Mac Help. Mac 101, Communities,
and other technical resources are available 24 hours a day at www.apple.com/uk/support or
www.apple.com/ie/support.
