Apple AppleCare Protection Plan for Mac: AUSTRIA BELGIUM DENMARK
AUSTRIA BELGIUM DENMARK: Apple AppleCare Protection Plan for Mac
Table of contents
- Fact Sheet Service and support from the people who know your Mac best Coverage information
- Technical support options Hardware repair service
- Quick Reference Guide 1. Check connections. 2. Disconnect peripheral devices. 3. Refer to the troubleshooting section of the users guide for your Mac, the onscreen help, and the Apple Support website.
- 4. Try these troubleshooting steps. 5. Contact Apple for assistance.
- Terms and Conditions 1. The Plan 2. When Coverage Begins and Ends
- 3. What is Covered? 3.1 Hardware Service 3.2 Covered Equipment
- 3.3 Technical Support 3.4 Scope of Technical Support
- 4. What is Not Covered? 4.1 Hardware Service 4.2 Technical Support
- 5. How to Obtain Service and Support
- 6. Hardware Service Options 6.1 Apple will provide hardware services through one or more of the following options:
- 6.2 Apple reserves the right to change the method by which Apple may provide repair or
- 7. Your Responsibilities 8. Limitation of Liability
- 9. Cancellation
- 10. Transfer of Plan
- 11. General
- 12. Country, Province and State Variations
- United Kingdom
- IRELAND
- AUSTRIA BELGIUM DENMARK
- FINLAND
- FRANCE
- Section 9 – Section 9 is completed and amended as follows:
- In accordance with Article L.211-15 of the French Consumer code, the following Articles apply to
- GERMANY
- Section 9 - Section 9 is replaced by the following:
- GREECE
- HUNGARY
- Section 11 (v) is replaced by the following provision: ITALY
- Section 8 -
- LUXEMBOURG THE NETHERLANDS
- NORWAY
- POLAND
- THE SERVICE. NOTHING IN THIS PLAN SHALL PREJUDICE CONSUMER RIGHTS GRANTED BY THE
- PORTUGAL
- RUSSIA
- SPAIN
- Sweden
- Section 9 - Section 9 is completed as follows:
- SWITZERLAND
23
English
8.5- Subject to clause 8.3, our maximum aggregate liability under these Terms and Conditions,
whether in contract, tort (including negligence) or otherwise, shall in no circumstances
exceed the amount payable by you to us in respect of the Plan.
Section 9 - If you cancel more than 30 days after your receipt of this Plan, you will receive a pro-
rata refund of the Plan’s original purchase price, less a cancellation fee of €25.00 or 10 per cent of
the pro-rata amount, whichever is less.
AUSTRIA
Section 8 - Section 8 is replaced by the following:
An obligation for damages of Apple as well as of any of its employees or agents on the basis of a
contract or on any other basis whatsoever only exists to the extent that such damage has been
caused due to negligence or wilfull intent. Apple will under no circumstances be liable for any
loss of profit, loss of expected but not realised opportunities, indirect damages or consequential
damages, damages to data or damages arising from third parties’ claims. The aforegoing shall not
apply to death or personal injury claims.
Section 9 - If you cancel more than 30 days after your receipt of this Plan, you will receive a pro-rata
refund of the Plan’s original purchase price, less a cancellation fee of €25.00 or 10 per cent of the pro-
rata amount, whichever is less.
BELGIUM
The cancellation fee referred to in section 9 (applicable in case you cancel more than 30 days after
your receipt of the Plan) amounts to €25.00 or 10 per cent of the pro-rata amount, whichever is less.
DENMARK
Section 8:
Section 8 (Limitation of liability) is supplemented by the following provision:
The limitation of liability set forth in section 8 shall not apply to losses and/or damages that have
been caused by wilful or grossly negligent acts. This complies whether or not such liability is
based on contract or any other theory.
Mandatory liability under the Product Liability Act is not affected by the limitation of liability
mentioned in section 8.

