Apple AppleCare Protection Plan for Mac: 4. Try these troubleshooting steps. 5. Contact Apple for assistance.
4. Try these troubleshooting steps. 5. Contact Apple for assistance.: Apple AppleCare Protection Plan for Mac
Table of contents
- Fact Sheet Service and support from the people who know your Mac best Coverage information
- Technical support options Hardware repair service
- Quick Reference Guide 1. Check connections. 2. Disconnect peripheral devices. 3. Refer to the troubleshooting section of the users guide for your Mac, the onscreen help, and the Apple Support website.
- 4. Try these troubleshooting steps. 5. Contact Apple for assistance.
- Terms and Conditions 1. The Plan 2. When Coverage Begins and Ends
- 3. What is Covered? 3.1 Hardware Service 3.2 Covered Equipment
- 3.3 Technical Support 3.4 Scope of Technical Support
- 4. What is Not Covered? 4.1 Hardware Service 4.2 Technical Support
- 5. How to Obtain Service and Support
- 6. Hardware Service Options 6.1 Apple will provide hardware services through one or more of the following options:
- 6.2 Apple reserves the right to change the method by which Apple may provide repair or
- 7. Your Responsibilities 8. Limitation of Liability
- 9. Cancellation
- 10. Transfer of Plan
- 11. General
- 12. Country, Province and State Variations
- United Kingdom
- IRELAND
- AUSTRIA BELGIUM DENMARK
- FINLAND
- FRANCE
- Section 9 – Section 9 is completed and amended as follows:
- In accordance with Article L.211-15 of the French Consumer code, the following Articles apply to
- GERMANY
- Section 9 - Section 9 is replaced by the following:
- GREECE
- HUNGARY
- Section 11 (v) is replaced by the following provision: ITALY
- Section 8 -
- LUXEMBOURG THE NETHERLANDS
- NORWAY
- POLAND
- THE SERVICE. NOTHING IN THIS PLAN SHALL PREJUDICE CONSUMER RIGHTS GRANTED BY THE
- PORTUGAL
- RUSSIA
- SPAIN
- Sweden
- Section 9 - Section 9 is completed as follows:
- SWITZERLAND
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4. Try these troubleshooting steps.
• Check compatibility. Make sure that the third-party software applications or third-party
hardware you use are compatible with Mac OS X.
• Consult the Mac OS X Support website. Apple maintains a wealth of troubleshooting
tips and useful technical resources at www.apple.com/uk/support/lion or
www.apple.com/ie/support/lion.
5. Contact Apple for assistance.
If these steps do not resolve the issue, please contact Apple for assistance. When you contact
Apple, you will be asked to supply your AppleCare Protection Plan agreement number or your
Apple product serial number.
UK
Ireland
(44) 0844 209 0611
(353) 1850 946 191
Monday – Friday
Monday – Friday
8:00 am – 7:45 pm
8:00 am – 7:45 pm
Saturday
Saturday
10:00 am – 5:45 pm*
10:00 am – 5:45 pm*
* Telephone numbers and hours of operation may vary and are subject to change. You can find the most up-to-date local
and international contact information at www.apple.com/support/contact/phone_contacts.html.
