Thrustmaster Universal Challenge 5 in 1: TECHNICAL SUPPORT

TECHNICAL SUPPORT : Thrustmaster Universal Challenge 5 in 1

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TECHNICAL SUPPORT

If you encounter a problem with your product, please go to http://ts.thrustmaster.com and click Technical

Support. From there you will be able to access various utilities (Frequently Asked Questions (FAQ), the

latest versions of drivers and software) that may help to resolve your problem. If the problem persists, you

can contact the Thrustmaster products technical support service (“Technical Support”):

By email:

In order to take advantage of technical support by email, you must first register online. The information you

provide will help the agents to resolve your problem more quickly. Click Registration on the left-hand side

of the Technical Support page and follow the on-screen instructions. If you have already registered, fill in

the Username and Password fields and then click Login.

By telephone:

United Kingdom

08450800942

Charged at local

rate

Monday to Saturday from 8 a.m. to 7 p.m.

1-866-889-5036

United States

Free

Monday to Friday from 9 a.m. to 8 p.m.

Saturday from 8 a.m. to 2 p.m.

(Eastern Standard Time)

Monday to Friday from 6 a.m. to 5 p.m.

Saturday from 5 a.m. to 11 a.m.

(Pacific Standard Time)

1-866-889-2181

Canada

Free

Monday to Friday from 9 a.m. to 8 p.m.

Saturday from 8 a.m. to 2 p.m.

(Eastern Standard Time)

Monday to Friday from 6 a.m. to 5 p.m.

Saturday from 5 a.m. to 11 a.m.

(Pacific Standard Time)

Denmark

80887690

Free

Monday to Saturday from 9 a.m. to 8 p.m.

(English)

Sweden

0200884567

Free

Monday to Saturday from 9 a.m. to 8 p.m.

(English)

Finland

0800 913060

Free

Monday to Saturday from 10 a.m. to 9 p.m.

(English)

Hours of operation and telephone numbers are subject to change. Please visit http://ts.thrustmaster.com for the most up-to-

date Technical Support contact information.

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WARRANTY INFORMATION

Worldwide, Guillemot Corporation S.A. (“Guillemot”) warrants to the consumer that this Thrustmaster product will

be free from material defects and manufacturing flaws for a period of two (2) years from the original date of

purchase. Should the product appear to be defective during the warranty period, immediately contact Technical

Support, who will indicate the procedure to follow. If the defect is confirmed, the product must be returned to its

place of purchase (or any other location indicated by Technical Support).

Within the context of this warranty, the consumer’s defective product will, at Technical Support’s option, be either

repaired or replaced. Where authorized by applicable law, the full liability of Guillemot and its subsidiaries

(including for indirect damages) is limited to the repair or replacement of the Thrustmaster product. The

consumer’s legal rights with respect to legislation applicable to the sale of consumer goods are not affected by this

warranty.

This warranty shall not apply: (1) if the product has been modified, opened, altered, or has suffered damage as a

result of inappropriate or abusive use, negligence, an accident, normal wear, or any other cause not related to a

material defect or manufacturing flaw; (2) in the event of failure to comply with the instructions provided by

Technical Support; (3) to software not published by Guillemot, said software being subject to a specific warranty

provided by its publisher.

Additional warranty provisions

In the United States of America and in Canada, this warranty is limited to the product’s internal mechanism and

external housing. Any applicable implied warranties, including warranties of merchantability and fitness for a

particular purpose, are hereby limited to two (2) years from the date of purchase and are subject to the conditions

set forth in this limited warranty. In no event shall Guillemot Corporation S.A. or its affiliates be liable for

consequential or incidental damage resulting from the breach of any express or implied warranties. Some

States/Provinces do not allow limitation on how long an implied warranty lasts or exclusion or limitation of

incidental/consequential damages, so the above limitation may not apply to you. This warranty gives you specific

legal rights, and you may also have other legal rights which vary from State to State or Province to Province.

COPYRIGHT

© 2012 Guillemot Corporation S.A. All rights reserved. Thrustmaster® is a registered trademark of Guillemot

Corporation S.A. PlayStation® is a registered trademark of Sony Computer Entertainment Inc. Windows® is a

registered trademark of Microsoft Corporation in the United States and/or other countries. GameCubeand Wii™

are trademarks of Nintendo Co., Ltd. All other trademarks and brand names are hereby acknowledged and are

property of their respective owners. Illustrations not binding. Contents, designs and specifications are subject to

change without notice and may vary from one country to another. Made in China.

ENVIRONMENTAL PROTECTION RECOMMENDATION

At the end of its working life, this product should not be disposed of with standard household waste,

but rather dropped off at a collection point for the disposal of Waste Electrical and Electronic

Equipment (WEEE) for recycling.

This is confirmed by the symbol found on the product, user manual or packaging.

Depending on their characteristics, the materials may be recycled. Through recycling and other forms

of processing Waste Electrical and Electronic Equipment, you can make a significant contribution

towards helping to protect the environment.

Please contact your local authorities for information on the collection point nearest you.

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