JVC KD-R402: Troubleshooting

Troubleshooting

What appears to be trouble is not always serious. Check the following points before calling a service center.

Symptoms Remedies/Causes

ENGLISH

• Sound cannot be heard from the speakers. • Adjust the volume to the optimum level.

• Check the cords and connections.

• The unit does not work at all. Reset the unit (see page 3).

• “AUX IN” cannot be selected. Check the “SRC SELECT” = “AUX IN” setting (see

General

page 19).

• KD-R501: Nothing appear on the display. KD-R501: Check the USER Color settings (see page 19)

• SSM automatic presetting does not work. Store stations manually.

• Static noise while listening to the radio. Connect the aerial firmly.

FM/AM

• “AM” cannot be selected. Check the “SRC SELECT”

= “AM” setting (see

page 19).

• Disc cannot be played back. Insert the disc correctly.

• CD-R/CD-RW cannot be played back.

• Insert a finalized CD-R/CD-RW.

• Tracks on the CD-R/CD-RW cannot be

• Finalize the CD-R/CD-RW with the component which

skipped.

you used for recording.

• Disc can neither be played back nor ejected. • Unlock the disc (see page 10).

• Eject the disc forcibly (see page 3).

• Disc sound is sometimes interrupted. • Stop playback while driving on rough roads.

• Change the disc.

Discs in general

• Check the cords and connections.

• “NO DISC” appears on the display. Insert a playable disc into the loading slot.

• “PLEASE” and “EJECT“ appear alternately

Press

0, then insert a disc correctly.

on the display.

• Disc cannot be played back. • Use a disc with MP3/WMA tracks recorded in a format

compliant with ISO 9660 Level 1, Level 2, Romeo, or

Joliet.

playback

• Add the extension code <.mp3> or <.wma> to the

MP3/WMA

file names.

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23REFERENCES

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Symptoms Remedies/Causes

• Noise is generated. Skip to another track or change the disc. (Do not add the

extension code <.mp3> or <.wma> to non-MP3 or

WMA tracks.)

ENGLISH

• A longer readout time is required

Do not use too many hierarchical levels and folders.

(“READING” keeps flashing on the display).

• Tracks do not play back in the order you

The playback order is determined when the files are

have intended them to play.

recorded.

• The elapsed playing time is not correct. This sometimes occurs during playback. This is caused by

how the tracks are recorded on the disc.

• “NO FILE” appears on the display. Selected folder is an empty folder*. Select another folder

MP3/WMA playback

that contains MP3/WMA tracks.

* Folder that is physically empty or folder that contains

data but does not contain valid MP3/WMA track.

• The correct characters are not displayed

This unit can only display letters (upper case), numbers,

(e.g. album name).

and a limited number of symbols.

• Noise is generated. The track played back is not an MP3/WMA track. Skip to

another file. (Do not add the extension code <.mp3> or

<.wma> to non-MP3 or WMA tracks.)

• “READING” keeps flashing on the display. • Readout time varies depending on the USB device.

• Do not use too many hierarchy or folders.

• Turn off the power then on again.

• Reattach the USB device again.

• “NO FILE” appears on the display. Selected folder is an empty folder*. Select another folder

that contains MP3/WMA tracks.

* Folder that is physically empty or folder that contains

data but does not contain valid MP3/WMA track.

• Tracks/folders are not played back in the

The playback order is determined by the write-in time

order you have intended.

stamp. The first track/folder written into the USB device

will be the first track/folder for playback.

USB device playback

• “CANNOT PLAY” flashes on the display.

• Attach a USB device that contains tracks encoded in an

• “NO USB” appears on the display.

appropriate format.

• The unit cannot detect the USB device.

• Reattach the USB device again.

• Correct characters are not displayed (e.g.

This unit can only display alphabets (upper case),

album name).

numbers, and a limited number of symbols.

• While playing a track, sound is sometimes

The MP3/WMA tracks have not been properly copied into

interrupted.

the USB device.

Copy MP3/WMA tracks again into the USB device, and

try again.

• Microsoft and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the

United States and/or other countries.

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