Lenovo IdeaPad Y650: Frequently Asked Questions

Frequently Asked Questions: Lenovo IdeaPad Y650

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Frequently Asked Questions

This chapter contains a glossary of terms and outlines frequently asked

questions about Lenovo OneKey Recovery.

The topics are:

See Glossary

See Backing Up Your Data

See Recovering Your Data

See Using Recovery Disc(s)

See Back Up My Data Feature

See Others

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Glossary

Term Definition

Restore

Restores the system partition (C drive) back to the

to factory

factory initial status. However, once you do this, you

default

will not be able to restore to a backed up state created

after you began using your computer. Therefore, it is

recommended that you back up your critical data on the

system partition (C drive) before proceeding.

Full

A full backup is a backup of the entire system partition.

backup

You will need to perform a full back up before you can

run incremental back up. The backed up data will be

saved in the default location. You can also specify the

location to another path.

Incremental

An incremental backup is a backup of your data based on

backup

previous backed up le, backing up only the new/different

data. Incremental backup can save hard disk space and

back up time. For ease of management, the incremental

backup le can only be saved to the default location.

Create

Burn the backed up system partition data to discs and

recovery

create recoverable disc(s). This allows you to recover

disc

your current system status even if you replace your hard

disk in the future.

Back up

Copies your data to other storage devices, such as a

my data

removable drive or a network server, so that you can

retrieve the data easily under system failure.

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Backing Up Your Data

1. Why can’t I run full back up?

The possible causes are:

Case 1 : you are not currently using a Windows operating

system (XP/Vista).

Case 2 : there is not enough space to store the backed up data.

You will need to free more hard disk space on your system

partition (C drive).

Case 3 : if you are backing up your data to a CD/DVD, make

sure you are using compatible burning devices.

Case 4 : if you are burning backed up les to CD/DVD, make

sure the burning devices are compatible with the CD/DVD

discs.

2. Why can’t I run incremental back up?

The possible causes are:

Case 1 : you didn’t run full backup in the default path. Please

make sure you ran full back up in this path before runing

incremental backup.

Case 2 : you didn’t select the default path for incremental

back up. Incremental backed up les can be only saved to the

default path. Please do not specify a different location.

Case 3 : the free disk space for the default location is

insufcient. Please free more space on that hard drive.

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3. What can I do if the back up process fails?

If you can start the back up feature without a problem, but it fails

during the back up process, please try the following steps:

1.

Close other applications, then restart the backup process.

2.

Check if the destination media is damaged, try to select another

path and then try again.

Recovering Your Data

1. When do I need to use the Restore to Factory Default feature?

You can use this feature when your system fails or you need to

re-install your operating system. This will restore your computer

back to the initial status when you rst booted up your computer

after receiving it from the store. By doing this, the data on your

system partition will be restored to the factory default. If there

is critical data on your current partition, please back it up before

you run this recovery feature.

2. Why can’t I use the Restore to Factory Default feature?

If your system partition was modied, such as the partition size

or the drive capacity of C was changed by another partition

utility, you will not be able to use the Restore to Factory Default

feature. Therefore, we suggest that you don’t change the size of

that partition to make sure the Restore to Factory Default feature

is workable under any circumstance.

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3. What can I do if the recovery process fails?

If you can start the recovery feature without a problem, but it fails

during the recovery process, this may be caused by one of the

following reasons:

The backed up les were damaged

The disc(s) were physically damaged

Other unknown issues

In this case, please select other backed up les and try to recover

them. If it still doesn’t work, you can use Restore to Factory

Default feature to restore your system partition to factory default.

Please note your data on system partition will be lost during this

restore process.

4. Why can’t I nd the backed up les during recovery process?

In OneKey Rescue System, the disk partition structure is different

from Windows system. Therefore you may not be able to nd the

backed up data in the Windows backup path. In this case, you can

change to another disk partition and try to locate backed up data

in the folders of other partitions, then continue to complete the

recovery process.

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Using Recovery Disc(s)

1. How can I create the recovery discs for my current system?

You can use Create Full Backup feature in OneKey Recovery’s

Backup section, then choose back up to discs.

2. Why can’t the recovery disc(s) recover the entire hard disk drive?

The recovery discs include the backed up les of the system

partition (c partition), instead of the backed up les of entire hard

disk drive. Therefore you can’t recover the entire hard disk with

the recovery discs you created.

3. Why can’t I use the recovery disc(s)?

When you create recovery discs, please use reliable discs, or

the backed up data may be damaged.

When you use the recovery discs, please follow the instructions

to insert backup discs.

Back Up My Data Feature

1. When do I need to use the Back Up My Data feature?

When your system fails or is unable to boot up, you can use Back

Up My Data feature to retrieve the data you need immediately

from your PC.

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Others

1. How do I access the Lenovo OneKey Rescue System?

You can press OneKey Rescue System key to activate Lenovo

OneKey Rescue when your PC is turned off. You cannot only

use system recovery features, but also use other applications like

system recovery, virus detection and cleaning to protect your

computer.

2. Why can’t System Repair x system partition data completely?

System Repair feature can only x important system kernel les

to ensure the system can boot up normally. It will not repair all

data les.

3. Why does System Repair always prompt me that system kernel

les need to be repaired when using OneKey Rescue System?

Please make sure you have installed Windows Vista SP1 or

Windows XP SP2 on your system.

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